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Marketing

See the latest research, articles and faculty on the Marketing Area of Expertise at Columbia Business School.

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Latest on Marketing

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Marketing Faculty

CBS Faculty Research on Marketing

Ethics in Business Anthropology: Crossing Boundaries

Authors
Robert Morais and Timothy de Waal Malefyt
Date
January 1, 2014
Format
Journal Article
Journal
Journal of Business Anthropology

The door is the boundary between the foreign and domestic worlds in the case of an ordinary dwelling, between the profane and sacred worlds in the case of a temple. Therefore to cross the threshold is to unite oneself with a new world (van Gennep 1960: 20).

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Television Advertising and Online Search

Authors
Bo Cowgill, Mingyu Joo, Kenneth C. Wilbur, and Yi Zhu
Date
January 1, 2014
Format
Journal Article
Journal
Management Science

Despite a 20-year trend toward integrated marketing communications, advertisers seldom coordinate television and search advertising campaigns. We find that television advertising for financial services brands increases both the number of related Google searches and searchers' tendency to use branded keywords in place of generic keywords. The elasticity of a brand's total searches with respect to its TV advertising is 0.17, an effect that peaks in the morning.

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Contently: Evolution of a Media Start-Up

Authors
Ava Seave
Date
January 1, 2014
Format
Case Study
Publisher
CaseWorks

At the time of its launch, Contently was a digital marketplace, where small businesses, agencies, and corporations could search for writers. But recent financial results showed that Contently earned substantially more profit from its Software-as-a-Service (SaaS) business than from its writers' commissions. This case — which includes background on the evolution of content marketing, information on the SaaS industry, as well as data on Contently's financial performance — asks students to evaluate Contently's best path to profitable growth.

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How to Advertise and Build Brand Knowledge Globally: Comparing Television Advertising Appeals across Developed and Emerging Economies

Authors
Lia Zarantonello, Bernd Schmitt, and Kamel Jedidi
Date
January 1, 2014
Format
Journal Article
Journal
Journal of Advertising Research

This cross-cultural study examined television advertising appeals (functional versus experiential and local versus global appeals) and their relationship with brand knowledge core components (brand awareness, brand attitude, and brand uniqueness) across countries at different levels of economic development. A dataset of 257 television commercials from 23 countries was used in the analysis. The researchers found that the experiential (emotional) appeal had a stronger relationship with the components of brand knowledge in countries with medium and high gross domestic product (GDP).

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Retailer Pricing Strategy and Consumer Choice under Price Uncertainty

Authors
Shai Danziger, Liat Hadar, and Vicki Morwitz
Date
January 1, 2014
Format
Journal Article
Journal
Journal of Consumer Research

This research examines how consumers choose retailers when they are uncertain about store prices prior to shopping. Simulating everyday choice, participants made successive retailer choices where on each occasion they chose a retailer and only then learned product prices. The results of a series of studies demonstrated that participants were more likely to choose a retailer that offered an everyday low pricing strategy (EDLP) or that offered frequent small discounts over a retailer that offered infrequent large discounts.

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Bloomberg LP -- More Than the Box?

Authors
Jonathan Knee and Miklos Sarvary
Date
January 1, 2014
Format
Case Study
Publisher
CaseWorks

In late 2013, Bloomberg LP, the financial information powerhouse, was challenged by a competing messaging service owned by a consortium of banks, many of whom were Bloomberg's customers. This development came when growth was slowing and news was emerging that Bloomberg's business practices may have compromised the privacy of its customers. Did these events serve to open fissures in the company's ability to maintain industry dominance? This case asks students to consider Bloomberg's business model and the industry's competitive landscape to assess the company's market position.

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The Influence of Ad-Evoked Feelings on Brand Evaluations: Empirical Generalizations from Consumer Responses to More Than 1,000 TV Commercials

Authors
Michel Tuan Pham, Maggie Geuens, and Patrick De Pelsmaker
Date
December 1, 2013
Format
Journal Article
Journal
International Journal of Research in Marketing

It has been observed that ad-evoked feelings exert a positive influence on brand attitudes. To investigate the empirical generalizability of this phenomenon, we analyzed the responses of 1,576 consumers to 1,070 TV commercials from more than 150 different product categories. The findings suggest five empirical generalizations. First, ad-evoked feelings indeed have a substantial impact on brand evaluations, even under conditions that better approximate real marketplace settings than past studies did.

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The Seven Sins of Consumer Psychology

Authors
Michel Tuan Pham
Date
October 1, 2013
Format
Journal Article
Journal
Journal of Consumer Psychology

Consumer psychology faces serious issues of internal and external relevance. Most of these issues originate in seven fundamental problems with the way consumer psychologists plan and conduct their research that could be called the seven sins of consumer psychology.

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Buying and Selling Information under Competition

Authors
Yi Xiang and Miklos Sarvary
Date
September 1, 2013
Format
Journal Article
Journal
Quantitave Marketing and Economics

Markets for information products exhibit varying degrees of competition on both the supply and the demand side. This paper studies the potential complementarity of information products, equilibrium information buying behaviors and information price setting in such markets. Our game-theoretic model consists of two information providers selling imperfect information to two competing clients and allows for different information quality levels as well as varying degrees of client competition.

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