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Marketing

See the latest research, articles and faculty on the Marketing Area of Expertise at Columbia Business School.

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Latest on Marketing

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Marketing Faculty

CBS Faculty Research on Marketing

Informational Properties of Anxiety and Sadness, and Displaced Coping

Authors
Rajagopal Raghunathan, Michel Tuan Pham, and Kim Corfman
Date
March 1, 2006
Format
Journal Article
Journal
Journal of Consumer Research

Raghunathan and Pham (1999) observed that, although of the same valence, states of anxiety and sadness have distinct effects on decision making. Results from two new experiments confirm that anxiety triggers a preference for options that are more rewarding and comforting. Our results also indicate that these effects are driven by an affect-as-information process, and are most pervasive when the source of anxiety or sadness is not salient.

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Idea Generation, Creativity, and Incentives

Authors
Olivier Toubia
Date
January 1, 2006
Format
Journal Article
Journal
Marketing Science

Idea generation (ideation) is critical to the design and marketing of new products, to marketing strategy, and to the creation of effective advertising copy. However, there has been relatively little formal research on the underlying incentives with which to encourage participants to focus their energies on relevant and novel ideas. Several problems have been identified with traditional ideation methods. For example, participants often free ride on other participants' efforts because rewards are typically based on the group-level output of ideation sessions.

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Setting Quality Expectations When Entering a Market: What Should the Promise Be?

Authors
Donald Lehmann and Praveen Kopalle
Date
January 1, 2006
Format
Journal Article
Journal
Marketing Science

This paper examines optimal advertised quality, actual quality, and price for a firm entering a market. It develops a two-period model where advertised quality influences expectations, and hence trial and the gap between actual quality and expectations determines satisfaction, which in turn impacts second-period sales. In such situations a company makes a choice between advertising high quality and getting trial, but little repeat; and advertising low quality and getting low trial, but high repeat.

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Marketing Metrics and Financial Performance

Authors
Donald Lehmann and David Reibstein
Date
January 1, 2006
Format
Book
Publisher
Marketing Science Institute
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The Impact of CLV on Firm Valuation

Authors
Donald Lehmann and Sunil Gupta
Date
January 1, 2006
Format
Journal Article
Journal
Journal of Relationship Marketing
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Marketing 101: How to Use the Most Powerful Ideas in Marketing to Get More Customers and Keep Them

Authors
Don Sexton
Date
January 1, 2006
Format
Book
Publisher
Wiley

In Marketing 101, you'll learn how to: master the basics of great marketing to grow your business; adapt your marketing strategy to difficult economic conditions; understand customers, competitors, and markets; discover your target audiences; position your product or service against the competition; create a great brand from scratch; market residential and commercial properties effectively; and much more.

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Cultural Evolution in a Population of Heterogeneous Agents

Authors
Gabor Fath and Miklos Sarvary
Date
January 1, 2006
Format
Chapter
Book
Complex Networks of Economic Interactions: Essays in Agent-Based Economics and Econophysics

A general theory of cultural evolution is formulated using a cognitive dimension reduction scheme. Rational but cognitively limited agents iteratively invent and redefine abstract concepts in order to best represent their natural and social environment. These concepts are used for decision-making, and determine the agents’ overall behavior. The collection of concepts an agent uses constitutes his/her cultural profile.

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The Role of Expert versus Social Opinion Leaders in New Product Adoption

Authors
Jacob Goldenberg, Donald Lehmann, Daniela Shidlovski, and Michal Barak
Date
January 1, 2006
Format
Working Paper

Managing word-of-mouth has become a significant marketing activity, as marketers try to identify opinion leaders and take advantage of the influence they wield over potential consumers.

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Phonology and semantics in international marketing: What brand name translations tell us about consumer cognition

Authors
Shi Zhang and Bernd Schmitt
Date
January 1, 2006
Format
Chapter
Book
Psycholinguistic phenomena in marketing communications
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