A CBS News article reveals the far-reaching economic and personal impacts of long COVID, which has forced millions of Americans out of the workforce due to severe symptoms. Columbia Business School’s healthcare expert, Carri Chan, highlights the compounded financial strain for patients, noting that beyond lost wages, the unpredictable medical costs make managing long COVID financially daunting. For businesses, the potential workforce shortages underscore the importance of accommodating long-haulers and understanding their needs.
Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.
Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.
Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.
Geoffrey Heal, Donald C. Waite III Professor Emeritus of Social Enterprise at Columbia Business School, is noted for contributions to economic theory and resource and environmental economics. He holds bachelors (first class), masters and doctoral degrees from Cambridge University, where he studied at Churchill College and taught at Christ’s College. He has also taught at Sussex, Essex, Yale, Stanford, École Polytechnique, Stockholm and Princeton. He holds an Honorary Doctorate from the Universite´ de Paris Dauphine.
Frank R. Lichtenberg is Cain Brothers & Company Professor of Healthcare Management in the Faculty of Business Economics at the Columbia University Graduate School of Business; a Research Associate of the National Bureau of Economic Research; and a member of the CESifo Research Network. He received a BA with Honors in History from the University of Chicago and an MA and PhD in Economics from the University of Pennsylvania.
Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.
