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Management Press Release
How to Be the Bearer of Bad News: Reducing Adverse Employee Reactions to Layoffs
NEW YORK - Over 22 million Americans have experienced layoffs, furloughs, and salary cuts this year due to the COVID-19 pandemic. As companies are forced to reckon with the difficult decision to let go of workers, the question of how to do so while causing the least pain is a delicate balancing act. New research from Joel Brockner, the Phillip Hettleman Professor of Business at Columbia Business School, sheds light on how companies can strike this balance.