CU CHAT Intermittently Unavailable.

The issue affecting CU CHAT has been resolved. If you have any questions or continue to experience issues, please contact your support team.

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We are experiencing intermittent availability of the university-wide CU CHAT portal.

We apologize for the inconvenience and our teams are working to resolve the issue. If you have any additional questions, please contact your support team.

Accessing IT Support

Browse Knowledge Base in Service-Now Manage Cases/Requests in Service-Now

Student Support (Summer Semester):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Sat: 9 a.m. to 5 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support

Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]

Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]

Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]

CU CHAT Intermittently Unavailable.

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