Chatbots and artificial intelligence tools like ChatGPT that can almost instantly produce increasingly sophisticated written content are already being used to perform a variety of tasks, from writing high school assignments to generating legal documents and even authoring legislation.
As in every major cycle of technological innovation, some workers will be displaced, with artificial intelligence taking over their roles. At the same time, entirely new activities — and potential opportunities for employment — will emerge.
Read on to learn what experts say are the kinds of workplace tasks that are most vulnerable to being taken over by ChatGPT and other AI tools in the near term.
Mentioned Faculty
Oded Netzer
Professor Netzer's expertise centers on one of the major business challenges of the data-rich environment: developing quantitative methods that leverage data to gain a deeper understanding of customer behavior and guide firms' decisions. He focuses primarily on building statistical and econometric models to measure consumer preferences and understand how customer choices change over time, and across contexts. Most notably, he has developed a framework for managing firms' customer bases through dynamic segmentation.