Abstract
The authors hypothesize that when managers integrate two projections to form a sales estimate, they evoke and use a sales range to judge inappropriately the plausibility of each projection. This judged plausibility, as well as the "margin of error" (based on the market research company's typical accuracy), is used to assign weights to each projection. Five experiments find strong evidence for this process and demonstrate a resulting bias.
Full Citation
Journal of Marketing Research
vol.
41
,
(February 01, 2004):
19
-30
.