Gita Johar
- Meyer Feldberg Professor of Business
- Marketing Division
- Areas of Expertise
- Brand and Product Management, Consumer Behavior, Marketing
- Contact
- Office: 991 Kravis
- Phone: (212) 8543480
- E-mail: [email protected]
- Links
- Curriculum Vitae
Gita V. Johar (PhD NYU 1993; MBA Indian Institute of Management Calcutta 1985) has been on the faculty of Columbia Business School since 1992 and is currently the Meyer Feldberg Professor of Business. Professor Johar received the Distinguished Alumnus award from IIMC in 2019. She served as the school’s inaugural Vice Dean for Diversity, Equity and Inclusion from 2019 to 2021, Faculty Director of Online Initiatives from 2014 to 2017, Senior Vice Dean from 2011 to 2014, and as the inaugural Vice Dean for Research from 2010 to 2011. She received the Service to the Doctoral Program Award from the school in 2023. At the university, Professor Johar served as Chair of the Faculty Steering Committee for the Columbia Global Centers | South Asia in Mumbai from 2015 to 2019 and currently serves on the Provost’s Advisory Council for the Enhancement of Faculty Diversity. Professor Johar received Columbia University’s Faculty Service Award in 2024.
Professor Johar served as co-editor of the premier academic journal on consumer behavior, the Journal of Consumer Research from July 2014 to December 2017 and co-edited a 2021 Special Issue of the Journal of Marketing on Better Marketing for a Better World (BMBW). She co-founded the BMBW (www.bmbw.org) initiative that aims to inspire research in this area. She also served as President of the Society for Consumer Psychology from 2022-2023. Professor Johar currently serves on the Board of Advisors at Asia Initiatives, a nonprofit based in New York. She is also a member of the Morgan Stanley Institute for Inclusion Advisory Board.
Professor Johar's expertise lies in consumer psychology, focusing on consumer identity, beliefs, motivation, and persuasion as they relate to branding, advertising, and media and she has published widely in these areas. Her current research examines consumer interactions with technology, aims to understand and mitigate the effects of misinformation, and studies how to use psychological principles to inspire consumers to combat climate change. She received the 2025 Lifetime Achievement Award from the Consumer Behavior Special Interest Group of the American Marketing Association in (AMA CBSIG).
In addition to teaching core marketing classes, Professor Johar has developed and taught electives on design thinking (Innovate using Design Thinking) and social innovation (Data Driven Design for Social Innovation), and she has written cases on consumer adoption of new products and on marketing and advertising planning. She has also taught courses on Advertising and Branding, Global Immersion: India, Global Immersion: Myanmar, Research Methods, and Consumer Behavior to MBA, Executive MBA, and PhD students.
- Education
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Bachelor of Commerce, Bombay University, 1983; MBA, Indian Institute of Management, Calcutta, 1985; PhD, New York University, 1993
- Joined CBS
- 1992
All Activities
Study Shows How Consumers Shift Expectations and Goals
Why Superstition–Rich Baseball Playoff Fans Aren’t Loyal to a Brand
New Research from Columbia Business School Shows Consumer Desire for Control Impacts Their Appetite Toward New Product Adoption
Fake News Finds Fertile Ground Online
Fake News More Likely to Thrive Online Due to Lowered Fact-Checking, According to Research from Columbia Business School
Columbia Bizcast: Next Steps for Diversity, Equity, and Inclusion at CBS
Why Consumers Aren’t Ready to Let Tech Take Over
The Phillips Pathway for Inclusive Leadership Launches at Columbia Business School
Can We Curb Fake News? Smart Research May Provide the Answer
Meaning in the Age of Autonomy: Marketing Autonomous Products to Consumers Who Value Manual Labor
Opinion: Elon Musk Has Turned X (Twitter) into a Free-for-All — and Here's the Proof
AI-Driven Misinformation: Challenges and Solutions for Businesses
A Unique Role: How Brands Can Transcend Polarization
Beyond Belief: How Religious Diversity Shapes Our Trust in Science
Carbon Competence: People Overwhelming Make Incorrect Sustainability Choices
- Case ID
- 210501
Myanmar in 2020: Mobile Telecommunication and Mobile Financial Services
What strategies would prove most effective for Myanmar's foreign telecom providers during the evolution and adoption of mobile financial services?
- Case ID
- 150509
Launching Mobile Financial Services in Myanmar: The Case of Ooredoo
What mobile financial services should a global telecom provider offer to a customer base that is just gaining access to large scale cellphone use?
- Case ID
- 100509
Byrraju Foundation: SWEET Water Project
How should a foundation market its water purification initiative in rural India?
- Case ID
- 100507
Dial 1298 for Ambulance: Marketing EMS in Mumbai
A start-up social venture provides emergency medical care in Mumbai, but how can it raise its profile among those who need it most?
- Case ID
- 100503
LifeSpring Hospitals
As this maternal health care company scales up, what marketing plan can it use to best reach its target population of low-income women in India?
- Case ID
- 80519
The Ad Council and AdoptUsKids: Seeking an Innovative Advertising Strategy
What advertising strategy would motivate potential parents to adopt a foster child—a step that would undoubtedly have an impact on the rest of their lives?
- Case ID
- 70504
Brand Recovery: Communication in the Face of Crisis
What should you say (and not say) when your firm's image is in crisis?