Former DRO PhD student Wenqi Hu, DRO Professor Carri Chan, former DRO Professor Jose Zubizarreta, and Dr. Gabriel Escobar of Kaiser Permanente won the runner-up prize for the Industry Studies Association's 2019 Ralph Gomory Best Industry Studies Paper Award.
Their paper, titled An Examination of Early Transfers to the ICU Based on a Physiologic Risk Score, was published in Manufacturing & Service Operations Management in 2018.
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Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.
