ChatGPT Creator Says AI Advocates Are Fooling Themselves if They Think the Technology Is Only Going to Be Good for Workers: 'Jobs Are Definitely Going to Go Away'

Professor Netzer's expertise centers on one of the major business challenges of the data-rich environment: developing quantitative methods that leverage data to gain a deeper understanding of customer behavior and guide firms' decisions. He focuses primarily on building statistical and econometric models to measure consumer preferences and understand how customer choices change over time, and across contexts. Most notably, he has developed a framework for managing firms' customer bases through dynamic segmentation.