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Columbia Business School’s Carri Chan spoke with Becker’s Health IT about the growing role of artificial intelligence in healthcare and the shift away from “AI tourism,” where organizations experiment with AI without fully integrating it into operations. Chan explained that healthcare systems are moving toward more strategic and sustained adoption of AI tools, focusing on real implementation and measurable outcomes. Her insights highlight how the industry is transitioning from experimentation to meaningful deployment of AI technologies in care delivery and operations.
