Authors Todd Jick Format Chapter Publication Date January 1, 1986 Book Readings in Managerial Psychology Full Citation Jick, Todd. “The Art of Saying No: On the Management of Refusals in Organizations.” In Readings in Managerial Psychology, edited by Leavitt, Pondy, and Boje, 1-24. USA: University of Chicago Press, 1986.
Full Citation Jick, Todd. “The Art of Saying No: On the Management of Refusals in Organizations.” In Readings in Managerial Psychology, edited by Leavitt, Pondy, and Boje, 1-24. USA: University of Chicago Press, 1986.