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  1. Directory
  2. Faculty
  3. Todd Jick

Todd Jick

Senior Lecturer in Discipline in Business
Management Division
Reuben Mark Faculty Director of Organizational Character and Leadership
Bernstein Center for Leadership and Ethics
Decisionmaking & Negotiations Faculty
Todd Jick, Senior Lecturer in Discipline in Business
Areas of Expertise
Leadership & Organizational Behavior
Contact
Office: 993 Kravis
Phone: (212) 8549252
E-mail: [email protected]
Links
Curriculum Vitae

Professor Jick is a leading expert in Leadership and Organizational Change.  He has had a long career of both academic and consulting work in this field. In 2020, he became the Reuben Mark Faculty Director of Organizational Character and Leadership. He has an MS and PhD from Cornell in Organizational Behavior. He was a professor at the Harvard Business School for 10 years and a visiting professor, organizational behavior-human resource management at INSEAD and London Business School. 

He built highly popular courses at CBS called "Organizational Change" and "Advanced Organizational Change" as well as “Bridging the American Divides,” co-taught with Professor Bruce Usher. He has twice received the Singhvi Prize for Teaching Excellence. His textbook, Managing Change, has been the leading offering in the field for the last 15 years, and his more than 100 cases have been among the top sellers in Case clearinghouses. 

Jick has been published widely. His book, The Boundaryless Organization (with Ashkenas, Ulrich and Kerr, 2nd ed.) won the Accord Group Executive Leadership best business book of the year award. His podcast on the Future of the Workforce (Brave New Work)  has reached wide audiences as part of his focus on leading edge management practices called “Management 2.0.” 

Professor Jick has been actively involved in executive education, conference facilitation, executive coaching, and consulting in areas such as leadership, change management, and transformation, values-based management, and human resources management. He was a senior consultant to GE's famed corporate transformation initiative, "Workout."

Jick was honored to have been selected by the Lower Manhattan Development Corporation to be the facilitator of a series of forums from 2002 to 2004 to determine the mission and program elements for the 9-11 Memorial and Museum at Ground Zero.

He served on the Board of Claire's Stores, Inc., as chairman of the compensation committee. Further, he served for 15 years on the Williamstown Theatre Festival Board in Massachusetts and as Chair of the Governance Committee. He is on the Advisory Board of Women in Innovation, a not for profit focused on advancing the diversity and effectiveness of female managers and leaders in corporate Innovation roles. 

Education
B.A., Wesleyan University; M.S. and Ph.D., Cornell University
Joined CBS
2006

All Activities

  • Research
  • Teaching
  • Awards and Honors
  • Press
  • CaseWorks
  • Journal articles
  • Working papers
  • Articles
  • Books
  • Chapters
Journal Article
Jick, Todd
. “Creative Conflict: A Path for Change.”
The Ameritech Magazine
vol.
2
, (January 01, 1990):
21
-
25
.
Explore Further about Creative Conflict: A Path for Change
Journal Article
Jick, Todd
. “Power and Influence: Is the Practice What We teach?”
Research on Negotiation in Organizations
vol.
2
, (January 01, 1990):
125
-
137
.
Explore Further about Power and Influence: Is the Practice What We teach?
Journal Article
Jick, Todd
. “Survivor Sense Making and Reactions to Organizational Decline.”
Management Communication Quarterly
vol.
2
, (February 01, 1989):
305
-
328
.
Explore Further about Survivor Sense Making and Reactions to Organizational Decline
Journal Article
Jick, Todd
. “Taking Stock of Organizational Decline Management.”
Journal of Management
vol.
2
, (January 01, 1985):
111
-
123
.
Explore Further about Taking Stock of Organizational Decline Management
Journal Article
Jick, Todd
. “Hospital Funding Constraints: Strategic and Tactical Decision responses to Sustained Moderate Levels of Crisis in Six Canadian Hospitals.”
Social Science and Medicine
vol.
18
, (January 01, 1984):
211
-
219
.
Explore Further about Hospital Funding Constraints: Strategic and Tactical Decision responses to Sustained Moderate Levels of Crisis in Six Canadian Hospitals
Book
Jick, Todd and M. Peiperl
. Managing Change: Cases and Concepts. 
Homewood, IL
:
Irwin
, 2011.
Explore Further about Managing Change: Cases and Concepts
Book
Ashkenas, R., D. Ulrich, Todd Jick , and S. Kerr
. The Boundaryless Organization. 
San Francisco
:
Jossey-Bass
, 2003.
Explore Further about The Boundaryless Organization
Book
Ashkenas, R., Todd Jick , D. Ulrich, and C. Paul-Chowdhury
. The Boundaryless Organization Field Guide: Practical Tools for Building the New Organization. 
San Francisco
:
Jossey-Bass
, 1998.
Explore Further about The Boundaryless Organization Field Guide: Practical Tools for Building the New Organization
Chapter
Jick, Todd
. “Values-Based Management: A Tool for Managing Change.” In
The Organization in Crisis: Downsizing, Restructuring and Privatization
, edited by
R.J. Burke and C.L. Cooper
,
251
-
268
.
Oxford
:
Blackwell
, 2000.
Explore Further about Values-Based Management: A Tool for Managing Change
Chapter
Jick, Todd
. “Managing Change.” In
The New Portable MBA
, edited by
E. G. C. Collins and M.A. Devanna
,
USA
:
Wiley
, 1994.
Explore Further about Managing Change
Chapter
Jick, Todd
. “From Dialogue to Action: Developmental Learning in a Change Process.” In
Research In Organizational Change and Development
,
USA
:
JAI Press
, 1992.
Explore Further about From Dialogue to Action: Developmental Learning in a Change Process
Chapter
Jick, Todd
. “Managing and Coping with Budget Cut Stress in Hospitals.” In
Stress in the Health Professions
, edited by
R. Payne and J. Firth
,
259
-
269
.
New York
:
Wiley
, 1987.
Explore Further about Managing and Coping with Budget Cut Stress in Hospitals
Chapter
Jick, Todd
. “The Art of Saying No: On the Management of Refusals in Organizations.” In
Readings in Managerial Psychology
, edited by
Leavitt, Pondy, and Boje
,
1
-
24
.
USA
:
University of Chicago Press
, 1986.
Explore Further about The Art of Saying No: On the Management of Refusals in Organizations
Chapter
Jick, Todd
. “As the Ax Falls: Budget Cuts and the Experience of Stress in Organizations.” In
Stress and Cognition in Organizations: An Integrated Perspective
, edited by
R. Bhaghat and T. Beehr
,
83
-
114
.
USA
:
Wiley
, 1985.
Explore Further about As the Ax Falls: Budget Cuts and the Experience of Stress in Organizations
  • Courses
  • Case Studies
Course
B8507: Organizational Change
View Course on Organizational Change
Course
B8585: Bridging the American Divides
View Course on Bridging the American Divides
Course
B8729: Global Immersion: Culture, Politics, and Leading Edge Innovation in Israel
View Course on Global Immersion: Culture, Politics, and Leading Edge Innovation in Israel
  • Awards & Honors
2024

Presidential Awards for Outstanding Teaching

  • In the Media
  • Articles
In the Media

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Poets & Quants
In the Media

'A Real Sense of Chaos Ensued': Is It Time to Embrace the Corporate Ladder?

BBC News
In the Media

Bystanders No More, America’s CEOs Must Pay Attention to Societal Divides

Fortune
Article

Bizcast: AI and the Future of Work

Read More about Bizcast: AI and the Future of Work
Article

Developing Management Skills in 2025: Key Traits to Adopt in Business

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Article

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Article

Creating an AI-Ready Workforce

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Article

How AI in the Workplace is Transforming Business School Education

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Article

AI in the Workplace: The Power of a Human-First Approach

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Article

Restoring Trust in Management: A Way Forward

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Article

Why Bureaucratic Organizations Are Surprisingly Resilient

Read More about Why Bureaucratic Organizations Are Surprisingly Resilient
Article

Brave New World Revisited: 5 Trends Reshaping Business Practices

Read More about Brave New World Revisited: 5 Trends Reshaping Business Practices
Article

History, Hope, and Self-Reflection in Youngstown, Ohio

Read More about History, Hope, and Self-Reflection in Youngstown, Ohio
Article

Todd Jick Appointed Reuben Mark Faculty Director of Organizational Character and Leadership

Read More about Todd Jick Appointed Reuben Mark Faculty Director of Organizational Character and Leadership
Article

Advice to the Next US President: Healing the Nation

Read More about Advice to the Next US President: Healing the Nation
Article

The Test of a Firm’s Values

Read More about The Test of a Firm’s Values
Article

Bernstein Symposium Focuses on Change

Read More about Bernstein Symposium Focuses on Change
  • CaseWorks
Case ID
210410

Core Values in a Time of Crisis: Confronting COVID-19 at Acorn Health (A and B)

Can Acorn Health, a newly launched network of autism care providers, maintain its carefully crafted values-based culture in the wake of a global healthcare crisis?

View Case on Core Values in a Time of Crisis: Confronting COVID-19 at Acorn Health (A and B)
Case ID
210408

Managing Millennials: Whose Workplace is it Anyway?

Can millennials, particularly recent MBA graduates, and their baby boomer managers find common ground regarding workplace values and culture?

View Case on Managing Millennials: Whose Workplace is it Anyway?
Case ID
200402B

Michelle Rhee: Radical Reformer of Schools (B)

Is Michelle Rhee, the controversial chancellor of the Washington, D.C. public schools, a successful change agent?

View Case on Michelle Rhee: Radical Reformer of Schools (B)
Case ID
200402

Michelle Rhee: Radical Reformer of Schools (A)

Is Michelle Rhee, the controversial chancellor of the Washington, D.C. public schools, a successful change agent?

View Case on Michelle Rhee: Radical Reformer of Schools (A)
Case ID
190409A

Google's Diversity Debate (A)

How should Google move forward with its diversity program in the wake of a highly publicized internal debate on the issue?

View Case on Google's Diversity Debate (A)
Case ID
190409B

Debate at Google: Diversity and Beyond (B)

How should companies like Google, with a commitment to openness as part of its core culture, discuss sensitive topics?

View Case on Debate at Google: Diversity and Beyond (B)
Case ID
190408

Anheuser-Busch InBev and ZX Ventures: Thirst for Self-Disruption

How should large companies like AB InBev organize themselves to foster innovation and self-disruption both immediately and over the long term?

View Case on Anheuser-Busch InBev and ZX Ventures: Thirst for Self-Disruption
Case ID
180411

Cross-Border Change Management: Alex Petrov

How can change agents be most effective when operating in a multinational setting?

View Case on Cross-Border Change Management: Alex Petrov
Case ID
180404A

Cross-Border Change Management: Darlene Adams and Epilogue (Molly Dane in Dublin)

How can change agents be most effective when operating in a multinational setting?

View Case on Cross-Border Change Management: Darlene Adams and Epilogue (Molly Dane in Dublin)
Case ID
170410

Implementing Change at Sterling & Co.

How should managers at a print media conglomerate on the brink of a major downsizing effort communicate with their staff about the difficult changes to come?

View Case on Implementing Change at Sterling & Co.
Case ID
150410

The Washington Post and NY Times "Are a-Changin": Incumbent Media Leaders Fight Back

Can venerable news organizations the New York Times and the Washington Post successfully change with the times?

View Case on The Washington Post and NY Times "Are a-Changin": Incumbent Media Leaders Fight Back
Case ID
150404

Changing the Culture at IBM...Again

Has IBM's continuous effort to transform its culture been successful?

View Case on Changing the Culture at IBM...Again
Case ID
140422

MOOCs: Passing Fad or Higher Ed Revolution?

What is the future of MOOCs, and how will educators respond to the prospect of such far-reaching change?

View Case on MOOCs: Passing Fad or Higher Ed Revolution?
Case ID
140416

A Summer in Change Management Implementing a New System Launch

How should an MBA student interning at a pharmaceutical company apply theory from his change management course to his experience on the team responsible for rolling out a new automated system?

View Case on A Summer in Change Management Implementing a New System Launch
Case ID
120402

The Evolution of Change at the Metropolitan Museum of Art

How does a curator at one of the world's leading art museums navigate the path to change?

View Case on The Evolution of Change at the Metropolitan Museum of Art
Case ID
90405

Susan Baskin: Aspiring Change Agent

How can you change the culture of a firm with sinking morale?

View Case on Susan Baskin: Aspiring Change Agent
Case ID
110402

Managing Change at NASA

How should the agency's director navigate the post-space-shuttle era of budget constraints and a potentially earthbound future?

View Case on Managing Change at NASA
Case ID
100404

The Metropolitan Museum of Art: The Shark in the Room

How will a change in leadership at the Metropolitan Museum of Art shift the museum's direction?

View Case on The Metropolitan Museum of Art: The Shark in the Room
Case ID
100405

Brandeis University: Selling Art or the Art of Selling Change?

As a university announces an unexpected plan to close its art museum to offset a budget deficit, how could its president have better handled the controversial decision?

View Case on Brandeis University: Selling Art or the Art of Selling Change?
Case ID
100410

AlphaNet and OmegaCom

After completing a hostile takeover of a competitor, what should be at the top of the CEO's agenda?

View Case on AlphaNet and OmegaCom
Case ID
90408

Henry Silva: Aspiring Change Agent for a Start-up Company

What steps would be necessary for a recent Columbia MBA graduate to win over employees and to implement a successful change agenda in an innovative start-up energy company?

View Case on Henry Silva: Aspiring Change Agent for a Start-up Company
Case ID
90401

Navigating Organizational Politics: The Case of Kristen Peters

When a summer intern in private wealth management at an investment firm receives poor feedback from the training program managers, what steps might she take to improve her performance and raise her stature?

View Case on Navigating Organizational Politics: The Case of Kristen Peters
Case ID
90407

Change Agent "In Waiting"

How can an agency that provides homes for most of a country's population become more innovative and efficient?

View Case on Change Agent "In Waiting"
Case ID
70404

Chris Cunningham

How should a manager handle a difficult - but successful - employee?

View Case on Chris Cunningham
Case ID
80410

Merrill Lynch: Evolution, Revolution, and Sale, 1996-2008

Merrill Lynch, 1996-2008: How well did three successive CEOs manage a series of changes at one of Wall Street's most well-known firms in a 12-year period?

View Case on Merrill Lynch: Evolution, Revolution, and Sale, 1996-2008
Case ID
70401

Transforming Finance

How was a newly appointed chief financial officer able to carry out her mission of modernizing the exchange?

View Case on Transforming Finance
Case ID
70403

Singapore Airlines: Continuing Service Improvement

How can an airline preserve its reputation as the top carrier in service as rivals emulate its dedication to customers?

View Case on Singapore Airlines: Continuing Service Improvement

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