Authors Utpal M. Dholakia and Vicki Morwitz Format Journal Article Publication Date June 1, 2002 Journal Harvard Business Review Full Citation Dholakia, Utpal M. and Vicki Morwitz . “How Surveys Influence Customers.” Harvard Business Review vol. 80, no. 5 (June 01, 2002): 18-19.
Full Citation Dholakia, Utpal M. and Vicki Morwitz . “How Surveys Influence Customers.” Harvard Business Review vol. 80, no. 5 (June 01, 2002): 18-19.