A CBS News article reveals the far-reaching economic and personal impacts of long COVID, which has forced millions of Americans out of the workforce due to severe symptoms. Columbia Business School’s healthcare expert, Carri Chan, highlights the compounded financial strain for patients, noting that beyond lost wages, the unpredictable medical costs make managing long COVID financially daunting. For businesses, the potential workforce shortages underscore the importance of accommodating long-haulers and understanding their needs.
Explore this critical analysis to understand the implications for labor, healthcare costs, and workplace adaptations: Read the full article.
Mentioned Faculty
Carri Chan
Professor Chan teaches the MBA core Operations Management course and the MBA electives, The US Healthcare System: Structures and Strategies; Healthcare Management, Design, and Strategy; and The Analytics Advantage. Her research is in the area of healthcare operations management. Her primary focus is in data-driven modeling of healthcare systems. Her research combines empirical and mathematical modeling to develop evidence-based approaches to improve patient flow.