From:
PCMA Convene contributor Kate Mulcrone cited research from Columbia Business School Professor Stephan Meier in an article examining why anxiety around AI tools is growing faster than excitement among employees. Referencing the CBS AI in Business Initiative study conducted with Boston Consulting Group’s Henderson Institute, the piece highlights findings from Employee Centricity in an AI World, which show that uncertainty about job security, transparency, and fairness often outweighs optimism about productivity gains. Meier’s research emphasizes that organizations must place employee trust, communication, and inclusion at the center of AI adoption strategies to unlock long-term value.
