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Integrated Care will Revolutionize Healthcare

For patients to receive the best shot at recovery, closer coordination both within the hospital and with outside caregivers is essential.

Published
February 18, 2016
Publication
Chazen Global Insights
Category
Thought Leadership
Topic(s)
Chazen Global Insights, Strategy

About the Researcher(s)

Linda Green

Linda Green

Cain Brothers & Company Professor Emerita of Healthcare Management in the Faculty of Business
Decision, Risk, and Operations Division

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Transcript

Hospitals have to work in a far more coherent, integrated fashion. Not just within the hospital — which is already a challenge, because it’s so fragmented among different departments, and imaging, and testing, and a patient moves from place to place. In the past, and even to some extent now, their information gets lost as they get moved around, even within the same building.

And so there’s unnecessary work done, there’s waste, there’s inefficiency, there are errors made. All of that has to change. But even more so, the patient comes from somewhere and leaves to somewhere, so unless the hospital is interconnected with that patient’s caregivers, both before and after their time in the hospital, they’re not going to have a good chance of that patient recovering well, maintaining their own health, and not returning to the hospital and the emergency room.

So the whole idea of coordinated care, or integrated care, aided by information technology is one that’s very much at the forefront, and is revolutionizing how healthcare delivery is going to happen now and in the future.

About the Researcher(s)

Linda Green

Linda Green

Cain Brothers & Company Professor Emerita of Healthcare Management in the Faculty of Business
Decision, Risk, and Operations Division
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