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Operations & Supply Chain Management

See the latest research, articles and faculty on the Operations & Supply Chain Management Area of Expertise at Columbia Business School.

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Latest on Operations & Supply Chain Management

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Operations & Supply Chain Management Faculty

CBS Faculty Research on Operations & Supply Chain Management

Repeated Auctions with Budgets in Ad Exchanges: Approximations and Design

Authors
Santiago R. Balseiro and Omar Besbes
Date
April 1, 2015
Format
Journal Article
Journal
Management Science

Ad Exchanges are emerging Internet markets where advertisers may purchase display ad placements, in real-time and based on specific viewer information, directly from publishers via a simple auction mechanism. Advertisers join these markets with a pre-specified budget and participate in multiple second-price auctions over the length of a campaign. This paper studies the competitive landscape that arises in Ad Exchanges and the implications for publishers' decisions.

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Intertemporal Price Discrimination: Structure and Computation of Optimal Policies

Authors
Omar Besbes and Ilan Lobel
Date
January 1, 2015
Format
Journal Article
Journal
Management Science

We consider the question of how should a firm optimally set a sequence of prices in order to maximize its long-term average revenue given a continuous flow of strategic customers. In particular, customers arrive over time, are strategic in timing their purchases and are heterogeneous along two dimensions: their valuation for the firm's product and their willingness to wait before purchasing or leaving. The customers' patience and valuation may be correlated in an arbitrary fashion.

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Non-Stationary Stochastic Optimization

Authors
Omar Besbes, Yonatan Gur, and Assaf Zeevi
Date
January 1, 2015
Format
Journal Article
Journal
Operations Research

We consider a non-stationary variant of a sequential stochastic optimization problem, where the underlying cost functions may change along the horizon. We propose a measure, termed variation budget, that controls the extent of said change, and study how restrictions on this budget impact achievable performance. We identify sharp conditions under which it is possible to achieve long- run-average optimality and more refined performance measures such as rate optimality that fully characterize the complexity of such problems.

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Mark-up and Cost Dispersion Across Firms: Direct Evidence from Producer Surveys in Pakistan

Authors
David Atkin, Azam Chaudhry, Amit Khandelwal, and Eric Verhoogen
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
American Economic Review: Papers & Proceedings

Researchers typically invoke theoretical assumptions to estimate mark-ups. Instead, we directly obtain mark-ups by surveying Pakistani soccer-ball producers.

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ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes

Authors
Song-Hee Kim, Carri W. Chan, Marcelo Olivares, and Gabriel Escobar
Date
January 1, 2015
Format
Journal Article
Journal
Management Science

This work examines the process of admission to a hospital’s intensive care unit (ICU). ICUs currently lack systematic admission criteria, largely because the impact of ICU admission on patient outcomes has not been well quantified. This makes evaluating the performance of candidate admission strategies difficult. Using a large patient-level data set of more than 190,000 hospitalizations across 15 hospitals, we first quantify the cost of denied ICU admission for a number of patient outcomes.

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Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion

Authors
Kuang Xu and Carri Chan
Date
January 1, 2015
Format
Journal Article
Journal
Manufacturing & Service Operations Management

The development of predictive models in healthcare settings has been growing; one such area is the prediction of patient arrivals to the Emergency Department (ED). The general premise behind these works is that such models may be used to help manage an ED which consistently faces high congestion. In this work, we propose a class of proactive policies which utilizes future information of potential patient arrivals to effectively manage admissions into an ED while reducing waiting times for patients who are eventually treated.

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ICU Admission Control: An Empirical Study of Capacity Allocation and its Implication on Patient Outcomes, Management Science 2015.

Authors
Song-Hee Kim, Carri Chan, Marcelo Olivares, and Gabriel J. Escobar
Date
November 20, 2014
Format
Journal Article
Journal
Management Science

This work examines the process of admission to a hospital’s intensive care unit (ICU). ICUs currently lack systematic admission criteria, largely because the impact of ICU admission on patient outcomes has not been well quantified. This makes evaluating the performance of candidate admission strategies difficult. Using a large patient-level data set of more than 190,000 hospitalizations across 15 hospitals, we first quantify the cost of denied ICU admission for a number of patient outcomes.

Read More about ICU Admission Control: An Empirical Study of Capacity Allocation and its Implication on Patient Outcomes, Management Science 2015.

When to Use Speedup: An Examination of Service Systems with Returns

Authors
Carri Chan, Galit Yom-Tov, and Gabriel Escobar
Date
March 1, 2014
Format
Journal Article
Journal
Operations Research

In a number of service systems, there can be substantial latitude to vary service rates. However, although speeding up service rate during periods of congestion may address a present congestion issue, it may actually exacerbate the problem by increasing the need for rework. We introduce a state-dependent queuing network where service times and return probabilities depend on the “overloaded” and “underloaded” state of the system.

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Cloud TV: Toward the Next Generation of Network Policy Debates

Authors
Eli Noam
Date
January 1, 2014
Format
Journal Article
Journal
Telecommunications Policy

We are entering the 4th generation of TV, based on the online transmission of video. This article explores the emerging media system, its policy issues, and a way to resolve them. It analyzes the beginning of a new version of the traditional telecom interconnection problem. The TV system will be diverse in the provision of technology, standards, devices, and content elements. For reasons of interoperation, financial settlements, etc., this diversity will be held together by intermediaries that are today called cloud providers, and through whom much of media content will flow.

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