Marcelo Olivares

. “Analytics SavesLives during the Covid-19 Crisis in Chile.” no. (Forthcoming).

. “Association Among ICU Congestion, ICU Admission Decision, and Patient Outcomes.” vol. , no. (Forthcoming): -.

. “Balancing Agent Retention and Waiting Time in Service Platforms.” no. (Forthcoming).

. “Identifying Factors Predicting Kidney Graft Survival in Chile Using Elastic-Net-Regularized Cox Regression.” vol. , no. (September 06, 2022).doi:

. “Service design to balance waiting time and infection risk: An application for elections during the COVID-19 pandemic.” vol. , no. (March 18, 2022): -. doi:

. “The social divide of social distancing: Shelter-in-place behavior in Santiago during the COVID-19 pandemic.” vol. , no. (January 01, 2022): -. doi:

. “Do customer emotions affect agent speed? An empirical study of emotional load in online customer contact centers.” vol. , no. (January 01, 2021): -. doi:

. “Retail in High Definition: Monitoring customer assistance through video analytics.” vol. , no. (January 01, 2021): -. doi:

. “Ordering sequential competitions to reduce order relevance: Soccer penalty shootouts.” vol. , no. (January 01, 2020).doi:

. “Why empirical research is good for Operations Management, and what is good empirical Operations Management?” vol. , no. (January 01, 2020): .doi:

. “Does Adding Inventory Increase Sales? Evidence of a Scarcity Effect in U.S. Automobile Dealerships.” vol. , no. (January 01, 2019): -. doi:

. “ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes.” vol. , (January 01, 2015): -.

. “ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes.” vol. , no. (January 01, 2015).doi:

. “Measuring the Performance of Large-Scale Combinatorial Auctions: A Structural Estimation Approach.” vol. , no. (January 01, 2014): -. doi:

. “Combinatorial Auctions for Procurement: An Empirical Study of the Chilean School Meals Auction.” vol. , no. (January 01, 2014): -. doi:

. “Measuring the Effect of Queues on Customer Purchases.” vol. , no. (January 01, 2013): -.

. “Structural estimation of the effect of out-of-stocks.” vol. , (July 01, 2010): -.

. “Drivers of finished-goods inventory in the U.S. automotive industry.” vol. , no. (January 01, 2010): -.

. “Structural estimation of the effect of stock-outs.” vol. , no. (January 01, 2010): -.

. “Drivers of Finished Goods Inventory in the U.S. Automobile Industry.” vol. , (January 01, 2010): -.

. “Competing Retailers and Inventory: An Empirical Investigation of General Motors' Dealerships in Isolated U.S. Markets.” vol. , (September 10, 2009): -.

. “Competing Retailers and Inventory: An Empirical Investigation of U.S. Automobile Dealerships.” vol. , (September 01, 2009): -.

. “Structural Estimation of the Newsvendor Model: An Application to Reserving Operating Room Time.” vol. , (January 01, 2008): -.

. “Replacing quarantine of COVID-19 contacts with periodic testing is also effective in mitigating the risk of transmission.” vol. , no. (September 30, 2023).doi:

. “Empirical Operations Management in MS and M&SOM: A Review of the Last Two Decades.” vol. , no. (September 30, 2023).doi: