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Operations & Supply Chain Management

See the latest research, articles and faculty on the Operations & Supply Chain Management Area of Expertise at Columbia Business School.

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Operations & Supply Chain Management Faculty

CBS Faculty Research on Operations & Supply Chain Management

On the inefficiency of state-independent importance sampling in the presence of heavy tails

Authors
Achal Bassamboo, Sandeep Juneja, and Assaf Zeevi
Date
March 1, 2007
Format
Journal Article
Journal
Operations Research Letters

We consider importance sampling simulation for estimating rare event probabilities in the presence of heavy-tailed distributions that have polynomial-like tails. In particular, we prove the following negative result: there does not exist an asymptotically optimal state-independent change-of-measure for estimating the probability that a random walk (respectively, queue length for a single server queue) exceeds a "high" threshold before going below zero (respectively, becoming empty).

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Coordination mechanisms for supply chains under price and service competition

Authors
Fernando Bernstein and Awi Federgruen
Date
January 1, 2007
Format
Journal Article
Journal
Manufacturing & Service Operations Management

In a decentralized supply chain, with long-term competition between independent retailers facing random demands and buying from a common supplier, how should wholesale and retail prices be specified in an attempt to maximize supply-chain-wide profits? We show what types of coordination mechanisms allow the decentralized supply chain to generate aggregate expected profits equal to the optimal profits in a centralized system, and how the parameters of these (perfect) coordination schemes can be determined.

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Coping with time-varying demand when setting staffing requirements for a service system

Authors
Linda Green, Peter Kolesar, and Ward Whitt
Date
January 1, 2007
Format
Journal Article
Journal
Production and Operations Management

We review queueing-theory methods for setting staffing requirements in service systems where customer demand varies in a predictable pattern over the day. Analyzing these systems is not straightforward, because standard queueing theory focuses on the long-run steady-state behavior of stationary models. We show how to adapt stationary queueing models for use in nonstationary environments so that time-dependent performance is captured and staffing requirements can be set.

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Note&mdash;Computing time-dependent waiting time probabilities in <em>M(t)/M/s(t)</em> queueing systems

Authors
Linda Green and Jo&atilde;o Soares
Date
January 1, 2007
Format
Journal Article
Journal
Manufacturing and Service Operations Management

In this note we present algorithms that compute, exactly or approximately, time-dependent waiting time tail probabilities and the time-dependent expected waiting time in M(t)/M/s(t) queuing systems.

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Progressive interval heuristics for multi-item capacitated lot-sizing problems

Authors
Awi Federgruen, Joern Meissner, and Michal Tzur
Date
January 1, 2007
Format
Journal Article
Journal
Operations Research

We consider a family of N items that are produced in, or obtained from, the same production facility. Demands are deterministic for each item and each period within a given horizon of T periods. If in a given period an order is placed, setup costs are incurred. The aggregate order size is constrained by a capacity limit. The objective is to find a lot-sizing strategy that satisfies the demands for all items over the entire horizon without backlogging, and that minimizes the sum of inventory-carrying costs, fixed-order costs, and variable-order costs.

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Coordinating supply chains with simple pricing schemes: The role of vendor-managed inventories

Authors
Fernando Bernstein, Fangruo Chen, and Awi Federgruen
Date
October 1, 2006
Format
Journal Article
Journal
Management Science

We characterize supply chain settings in which perfect coordination can be achieved with simple wholesale pricing schemes: either retailer-specific constant unit wholesale prices or retailer-specific volume discount schemes. We confine ourselves to two-echelon supply chains with a single supplier servicing a network of retailers who compete with each other by selecting sales quantities.

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Revenue Management for a Multiclass Make-to-Order Queue

Authors
Costis Maglaras
Date
September 1, 2006
Format
Journal Article
Journal
Operations Research

Consider a make-to-order manufacturer that offers multiple products to a market of price and delay sensitive users.

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Recovering convex boundaries from blurred and noisy observations

Authors
Alexander Goldenshluger and Assaf Zeevi
Date
June 1, 2006
Format
Journal Article
Journal
The Annals of Statistics

We consider the problem of estimating convex boundaries from blurred and noisy observations. In our model, the convolution of an intensity function f is observed with additive Gaussian white noise. The function f is assumed to have convex support G whose boundary is to be recovered.

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Managing Patient Service in a Diagnostic Medical Facility

Authors
Linda Green and Ben Wang
Date
March 1, 2006
Format
Journal Article
Journal
Operations Research

Hospital diagnostic facilities, such as magentic resonance imaging centers, typically provide service to several diverse patient groups: outpatients, who are scheduled in advance; inpatients, whose demands are generated randomly during the day; and emergency patients, who must be served as soon as posssible. Our analysis focuses on two inter-related tasks: designing the outpatient appoitnment schedule, and establishing dynamic priority rules for admitting patients into service.

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