Peter Kolesar
- Professor Emeritus of Business
- Decision, Risk, and Operations Division
- Areas of Expertise
- Operations & Supply Chain Management
- Contact
- Office: 314 Uris
- Phone: (212) 8544105
- E-mail: [email protected]
- Links
- Personal Website
Professor Kolesar studies quality management and statistical quality control as well as applications of operations research and statistics, particularly in relation to the management of production and service systems. His recent research includes building models for the analysis and design of service systems with random cyclic customer demand patterns, accelerating the implementation and effectiveness of total quality management systems and optimizing credit-screening procedures. He was awarded the 1975 Lanchester Prize--the highest award in operations research--for work on the logistics of such emergency services as police and fire departments and for contributions to the design of the New York City Fire Department’s Computerized Control System. Kolesar was twice the examiner for the Malcolm Baldridge National Quality Award, and is an associate editor for Interfaces and the Quality Management Journal, and also a consultant to numerous firms and government agencies.
- Education
-
BA, City University of New York, Queens College, 1959; BS, Columbia, 1959; PhD, 1964
- Joined CBS
- 1976
All Activities
Journal Article
.
“Juran's lectures to Japanese executives in 1954: A perspective and some contemporary lessons.”
The Quality Management Journal
vol.
15
,
(January 01, 2008):
7
-16
.
Journal Article
.
“Coping with time-varying demand when setting staffing requirements for a service system.”
Production and Operations Management
vol.
16
,
(January 01, 2007):
13
-39
.
Journal Article
.
“Improving emergency responsiveness with management science.”
Management Science
vol.
50
,
(August 01, 2004):
1001
-1014
.
Journal Article
.
“An improved heuristic for staffing telephone call centers with limited operating hours.”
Production and Operations Management
vol.
12
,
(March 01, 2003):
46
-61
.
Journal Article
.
“Improving the SIPP approach for staffing service systems that have cyclic demands.”
Operations Research
vol.
49
,
(January 01, 2001):
549
-564
.
Journal Article
.
“A note on approximating peak congestion in Mt/G/∞ queues with sinusoidal arrivals.”
Management Science
vol.
44
,
(November 01, 1998):
S137-S143
.
Journal Article
.
“Insights on service system design from a normal approximation to Erlang's delay formula.”
Production and Operations Management
vol.
7
,
(September 01, 1998):
282
-293
.
Journal Article
.
“Creating Customer Value through Industrialized Intimacy.”
strategy + business
vol.
12
,
(July 01, 1998):
33
-43
.
Journal Article
.
“A note on the convexity of service-level measures of the (r, q) system.”
Management Science
vol.
44
,
(March 01, 1998):
431
-432
.
Journal Article
.
“The lagged PSA for estimating peak congestion in multiserver Markovian queues with periodic arrival rates.”
Management Science
vol.
43
,
(January 01, 1997):
80
-87
.
Journal Article
.
“Partial quality management: An essay.”
Production and Operations Management
vol.
4
,
(September 01, 1995):
195
-200
.
Journal Article
.
“On the accuracy of the simple peak hour approximation for Markovian queues.”
Management Science
vol.
41
,
(August 01, 1995):
1353
-1370
.
Journal Article
.
“The relevance of research on statistical process control to the total quality movement.”
Journal of Engineering and Technology Management
vol.
10
,
(December 01, 1993):
317
-338
.
Journal Article
.
“Vision, Values, Milestones: Paul O'Neill Starts Total Quality at Alcoa.”
California Management Review
vol.
35
,
(January 01, 1993):
133
-165
.
Journal Article
.
“Some effects of nonstationarity on multiserver Markovian queueing systems.”
Operations Research
vol.
39
,
(January 01, 1991):
502
-511
.
Journal Article
.
“The pointwise stationary approximation for queues with nonstationary arrivals.”
Management Science
vol.
37
,
(January 01, 1991):
84
-97
.
Journal Article
.
“Testing the validity of a queueing model of police patrol.”
Management Science
vol.
35
,
(February 01, 1989):
127
-148
.
Journal Article
.
“On the validity and utility of queueing models of human service systems.”
Annals of Operations Research
vol.
9
,
(January 01, 1987):
469
-479
.
Journal Article
Kolesar, Peter and Janet Showers
.
“A robust credit screening model using categorical data.”
Management Science
vol.
31
,
(February 01, 1985):
123
-133
.
Journal Article
.
“The feasibility of one-officer patrol in New York City.”
Management Science
vol.
30
,
(August 01, 1984):
964
-981
.
Journal Article
.
“Using simulation to develop and validate analytic models: Some case studies.”
Operations Research
vol.
26
,
(January 01, 1978):
237
-253
.
Journal Article
Ignall, Edward,
Peter Kolesar
, Arthur Swersey, Warren Walker, Edward Blum, Grace Carter, and Homer Bishop
.
“Improving the deployment of New York City fire companies.”
Interfaces
vol.
5
,
(February 01, 1975):
48
-61
.
Journal Article
.
“A queueing-linear programming approach to scheduling police patrol cars.”
Operations Research
vol.
23
,
(January 01, 1975):
1045
-1062
.
Journal Article
.
“Determining the relation between fire engine travel times and travel distances in New York City.”
Operations Research
vol.
23
,
(January 01, 1975):
614
-627
.
Journal Article
Jennings, John and
Peter Kolesar
.
“Comments on a blood-bank inventory model of Pegels and Jelmert.”
Operations Research
vol.
21
,
(January 01, 1973):
855
-858
.
Journal Article
.
“A remark on the computation of optimum media schedules.”
Operational Research Quarterly
vol.
19
,
(March 01, 1968):
73
-75
.
Journal Article
.
“A branch and bound algorithm for the knapsack problem.”
Management Science
vol.
13
,
(May 01, 1967):
723
-735
.
Journal Article
.
“Linear programming and the reliability of multicomponent systems.”
Naval Research Logistics Quarterly
vol.
14
,
(January 01, 1967):
317
-327
.
Working Paper
.
Finalists for the 2010 Franz Edelman Award Announced. April 01, 2010.
Chapter
.
“Scientific quality management and management science.”
In
Handbooks in Operations Research and Management Science
,
edited by John R. Birge and Vadim Linetsky
,
671
-709
.
New York
:
Elsevier
,
1993.
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Article
Professor Peter Kolesar wins Distinguished Service Award given by the Upper Delaware Council
Article
Columbia Business School's Peter Kolesar Awarded with a 2011 MSOM Distinguished Fellow Award
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