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Information Technology Group

ITG would like to welcome (and welcome back) our students, staff and faculty! We are a full-service organization providing concierge service to all Business School constituencies. Our specialties include academic, administrative and high-performance research technologies. Please let us know how we can help!

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Accessing IT Support

Browse Knowledge Base in Service-Now  Manage Cases/Requests in Service-Now 

Student Support (Spring/Summer Semester):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Fri: 9 a.m. to 5 p.m. Sat: 8 a.m. - 4 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support

Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]

Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]

Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]

ITG Alerts

  • Alert

    Delays Obtaining Badger Print Jobs

    June 9, 2025 - 3:13 PM

    - Ongoing

All ITG Alerts

Our Mission

ITG is committed to providing innovative, reliable, and secure technology solutions that support the academic, administrative, and research needs of CBS. Our mission is to empower faculty, students, and staff with the tools and resources necessary to excel in their respective roles while maintaining the highest standards of integrity and professionalism.

Our Core Values
Our organization is built upon our core values of Innovation, Trust, Performance, Respect, and One Team (ITPRO). These principles guide our work, shape our interactions, and drive the strategies we use to achieve our mission.

Key Objectives
Our Services
  • Optimize User Experience: Prioritize user experience in the design and delivery of IT services and solutions. Solicit feedback from stakeholders and continuously work to iterate to enhance usability and accessibility.
  • Support Teaching and Learning Excellence: Partner with faculty to integrate technology into teaching and learning activities effectively. Provide training and support to faculty and students on the use of technologies and learning management systems.
  • Enhance Infrastructure Stability and Scalability: Continuously evaluate and upgrade the school's IT infrastructure to ensure stability, reliability, and scalability to meet current and future demands.
  • Ensure Information Security and Data Privacy: Implement robust security measures to safeguard sensitive data and protect against cyber threats. Provide regular training and awareness programs to educate faculty, students, and staff about best practices in information security and data privacy.
  • Foster Innovation and Collaboration: Promote a culture of innovation and collaboration within the IT team and across departments. Encourage the exploration and adoption of emerging technologies to improve efficiency and effectiveness.

ITG at CBS

  • Client Services & Support
    • Faculty Support
    • Technical Support (Student & Admin)
    • Classroom Support & A/V (Multimedia Group)
  • Event Technology
  • Project Management
  • Operations & Procurement
  • Research Computing (in partnership with VD-R)

In Partnership with CUIT

  • IT Security
  • Infrastructure
  • Enterprise Application & Web Development
  • Identity Management
  • Academic & Emerging Technology
  • Vendor Management

External CSS

ITG Homepage

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Columbia University in the City of New York
665 West 130th Street, New York, NY 10027
Tel. 212-854-1100

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