Accessing IT Support
ITG Request / Case Management in Service-Now →
Student Support (Spring Semester):
Geffen Hall, Room 460:
Mon - Thu: 8 a.m. - 7 p.m.
Fri: 8 a.m. - 6 p.m.
Sat: 8 a.m. - 4 p.m. Call to determine which desk is open (Geffen/Kravis).
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
Kravis Hall, 401 Support Area:
Mon - Fri: 9 a.m to 5 p.m
Sat: 8 a.m. - 4 p.m. Call to determine which desk is open (Geffen/Kravis).
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
Phone: (212) 854-3730
E-mail: [email protected]
Slack: #itg_student_support
ITG Knowledge Base →
Multimedia Support
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
Office Phone: (212) 854-3695
Emergency AV Support: (212) 854-6094
E-mail: [email protected]
Faculty Support
Mon - Fri: 8:30 a.m. - 6 p.m.
Phone: (212) 854-6097 (ext. 4-6097 on campus)
E-mail: [email protected]
Administrative Staff Support
Mon - Fri: 9 a.m. - 5 p.m.
Phone: (212) 854-2960 (ext. 7-6067 on campus)
E-mail: [email protected]