Multimedia Group Services

To request technical on-site assistance, loaner equipment, freelance services or other items not available in the classroom, please use use the CBS Club and Event management system called CampusGroups.

You can expect a reply within one week at most from when the request is made. (Please note that requests made less than two business days in advance cannot be guaranteed, and requests placed less than one business day ahead of an event must be confirmed in person or by calling (212) 854-3695.)

Faculty can request on-site assistance from a Multimedia technician when necessary. On-site assistance should be requested at least two business days in advance by emailing [email protected]. In your request, please be sure to include the following information:

• Building and Room Number.
• A description of the assistance needed (ex. Zoom configuration, PowerPoint assistance, Microphone tutorial, etc.). Please be as specific as possible.
• Course name or code.
• Time you want the technician to arrive.
• Time that the class begins.
• Contact information of any surrogates (Teaching Assistants, etc.)

• Contact: Cinthya Pereira
• Cost: Greater than $5000/month
• Demo Video: Watch Now

First Agency is a whiteglove virtual event provider that specializes in event production and event management models. First Agency leverages the Intrado platform to provide event viewers with the features needed to collaborate at their event. Intrado provides an all in one solution for event production and management. First Agency specializes in custom solutions for dynamic and complex events with many moving parts. First Agency provides a premium solution that comes at a premium price point. The First Agency is best for events that require event marketing, whiteglove support, and a high level of customization.

Features provided by First Agency and Intrado:

• Custom event website
• Private messaging
• Live chat/Q&A
• Event marketing
• Appointment scheduling
• Polling
• Gamification
• Metrics and Analytics
• Mobile app
• Event production
• Breakout rooms
• Networking
• Job listings
• Resume Drop-off
• 3D virtual environments

• Contact: Jessica Ryan
• Cost: $2500 a month and up.
• Demo Video: Watch Now

All Together Now is a whiteglove agency providing virtual and hybrid event management solution. All Together Now leverages the Hopin, Whova and Zoom platforms to provide event viewers with the features needed to collaborate at their event. Both Hopin and Whova provide an all in one solution for event production and management. All Together Now specializes in custom solutions for dynamic and complex events with many moving parts, as well as local NYC Production Teams to staff hybrid production at Cooperman Commons. All Together Now is geared towards larger events that require white glove service with standard budgeting needs.

Features provided by All Together Now:

• Custom event website
• Private messaging
• Live chat/Q&A
• Event marketing
• Appointment scheduling
• Polling
• Gamification
• Metrics and Analytics
• Mobile app
• Event production
• Breakout rooms
• Networking

• Contact: Your CBS IT support team
• Cost: Contact your CBS IT support team for pricing. In most cases, Zoom webinar is a cost-effective solution.
• Demo Video: Watch Now

Zoom Webinar enables the streaming of large meetings as an add-on to your Zoom subscription. Zoom Webinar enables the meeting of 3000 participants to meet in a panel format. The speaker is able to conduct a meeting using features such as live chat, Q&A, and polling to engage with participants. After the event is complete, Zoom Webinar provides enhanced reporting to help gauge event engagement.

Features provided by Zoom Webinar:

• All the features included with Zoom Pro
• Branded registration
• Live chat/Q&A
• Polling
• Metrics and Analytics

• Contact: Your CBS IT support team
• Cost: Contact your CBS IT support team for pricing. In most cases, Zoom Pro is a cost-effective solution.

Zoom Pro is one of the additional subscriptions offered by CBS. Zoom Pro includes all the same features of Zoom Free but allows for meetings for up to 30 hours.

Features provided by Zoom Pro:

• All the features included with Zoom Free
• Meetings up to 30 hours

• Contact: Your CBS IT support team
• Cost: Free

Zoom Free is the standard video conferencing software given to all that join CBS. Some will have elevated subscriptions depending on their role. Zoom free provides video conferencing capabilities on the web or on mobile devices. Zoom free allows for meetings with up to 100 participants for a maximum of 40 minutes. Zoom Free includes engagement tools such as public and private chat.

Features provided by Zoom Free:

• Meetings for up to 40 minutes
• Meetings with up to 100 participants
• Live and private chat
• Zoom whiteboards
• Mobile app