This resource is intended to help CBS faculty and staff to prepare for administering final exams. Certain items pertain to the Core and not necessarily elective courses. Note: some links may require you to log into LionMail ([email protected]).
Who does what when it comes to exam administration? What should I do to prepare for exams?
- Review the Exam Readiness Roles and Responsibilities.
- Recommended at least two weeks before exam day: fill out this Canvas Quiz Creation Form to provide all exam details to your division staff, who will help you set up the Canvas quiz. Publish the quiz at least one full business day (preferably earlier) before the exam opens.
- Familiarize yourself with these sites and bookmark them in case you need to find them quickly and share them with students:
- Exam Readiness & Requirements (for students) - includes instructions for downloading Proctorio, troubleshooting steps, and where to go for technical support during an exam
- MBA Exam Policy - includes the policy for scheduling a make-up exam
- EMBA Exam Policy - includes the policy for scheduling a make-up exam
What should I communicate to my students so they're prepared for exam day?
- 2-3 days before the exam: Provide instructions to students (where to go, bring a fully charged laptop and charger, where to find the exam in Canvas, etc.). Recommended: send a Canvas announcement using this Exam Reminder for Students (Template).
- Recommended: In the Canvas quiz instructions, reiterate the info from the announcement along with any additional exam instructions.
- Recommended during the last class session: reserve time for students to complete the Proctorio Test Exam (within the "Modules" tab of your course) and ask questions about exam logistics.
- On exam day: it may be helpful to post this QR code in the classroom along with any other day-of instructions (e.g., where to sit, who to contact with questions, etc.). Or instead of posting the QR code, you may wish to include this link within the quiz instructions: Exam Readiness & Requirements (for Students).
What is Proctorio and is it required? How do I enable Proctorio in a Canvas Quiz? How do I use the Proctorio Gradebook?
- Refer to the Proctorio Guide for Faculty & Staff
- Everyone (faculty, designers, students) must download the Proctorio extension to properly view or edit a quiz that uses Proctorio.
- Division staff can help faculty enable Proctorio within a Canvas quiz. Faculty must inform division staff which Proctorio settings to enable. Use the Quiz Creation Form (above) for guidance and make sure the Proctorio Test Exam matches the final exam settings.
- Faculty should inform students in advance if they choose to record video and audio, so students know what to expect.
- Faculty should familiarize themselves with the Proctorio Gradebook. See the above link for details.
How do I create a Canvas Quiz?
- Learn about creating online exams on the Center for Teaching and Learning's (CTL) site.
- Find tips and reminders in the Canvas Intro for Faculty & Staff (under Course Content).
- Explore Canvas quiz options and learn all about Canvas quizzes on Instructure's website.
What should students do if they have technical difficulties during an exam?
- Most issues are resolved by following the troubleshooting steps on the Exam Readiness & Requirements (for students) page.
- If the troubleshooting steps don't resolve the issue, the student should contact ITG Student Support (StuSup) for assistance (see above link for details).
A student was unable to complete their exam in time. What should I do?
- Did they have technical difficulties?
- If they went to StuSup, you may wish to ask StuSup to confirm the amount of time they helped the student troubleshoot and clarify what the issue was and how it was resolved.
- You may want to review the Proctorio Gradebook, which may offer helpful information about what happened during a specific student's exam. See the Proctorio Guide linked above.
- If you (professor) decide to grant the student additional time or attempts to complete the quiz, you or your divisional staff person can moderate the quiz to add time or additional attempts.
- Did the student simply run out of time? Did they work through the buffer time and not watch the clock?
- The timer starts counting down when the student clicks “Take the quiz”. The student can see the timer counting down during the quiz. Canvas automatically submits the quiz when the timer runs out or when the “until” time is reached – whichever happens first.
- Students can log out of Canvas and log back into the quiz as long as the time hasn’t run out or the “until” time has passed. If their computer falls asleep, they can still log back in during this time.
- You (professor) may decide how to handle this situation.
- Were they ill? Refer to the MBA Exam Policy or EMBA Exam Policy and contact the program office (OSA/EMBA/MS/PhD) with questions or concerns.