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Consumer Behavior

See the latest research, articles and faculty on the Consumer Behavior Area of Expertise at Columbia Business School.

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Latest on Consumer Behavior

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Consumer Behavior Faculty

CBS Faculty Research on Consumer Behavior

Idea Generation, Creativity, and Prototypicality

Authors
Olivier Toubia and Oded Netzer
Date
January 1, 2017
Format
Journal Article
Journal
Marketing Science

In this paper we show how simple text mining and semantic network analysis may be used to (i) improve our theoretical understanding of idea generation, (ii) help people improve the creativity of their ideas. From a theoretical perspective, we contribute to the cognitive idea generation literature by establishing a link between the set of concepts used to form an idea and the creativity of the idea. Each idea contains a subset of the semantic network of concepts related to the topic.

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Perceived social presence reduces fact-checking

Authors
Youjung Jun, Rachel Meng, and Gita Johar
Date
January 1, 2017
Format
Journal Article
Journal
Proceedings of the National Academy of Sciences

Today’s media landscape affords people access to richer information than ever before, with many individuals opting to consume content through social channels rather than traditional news sources. Although people frequent social platforms for a variety of reasons, we understand little about the consequences of encountering new information in these contexts, particularly with respect to how content is scrutinized.

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Introduction: Capitalism, Work, and Ethics

Authors
Robert Morais and Timothy de Waal Malefyt
Date
January 1, 2017
Format
Chapter
Book
Ethics in the Anthropology of Business: Explorations in Theory, Practice, and Pedagogy

Ethics in business is a major topic both in the social sciences and in business itself. Anthropologists, long attendant to the intersection of ethics and practice, are particularly well suited to offer vital insights on the subject. This timely collection considers a range of ethical issues in business through the examination of anthropologically informed theory and case examples.

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Marketing and Personality

Authors
Sandra Matz and Jacob B. Hirsh
Date
January 1, 2017
Format
Chapter
Book
The Wiley Encyclopedia of Personality and Individual Differences
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Psychological Targeting as an Effective Approach to Digital Mass Persuasion

Authors
Sandra Matz, M. Kosinski, G. Nave, and D. Stillwell
Date
January 1, 2017
Format
Journal Article
Journal
PNAS

People are exposed to persuasive communication across many different contexts: Governments, companies, and political parties use persuasive appeals to encourage people to eat healthier, purchase a particular product, or vote for a specific candidate. Laboratory studies show that such persuasive appeals are more effective in influencing behavior when they are tailored to individuals' unique psychological characteristics. However, the investigation of large-scale psychological persuasion in the real world has been hindered by the questionnaire-based nature of psychological assessment.

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Hidden Markov Models in Marketing

Authors
Oded Netzer, Peter Ebbes, and Tammo Bijmolt
Date
Forthcoming
Format
Chapter
Book
Advance Techniques and Methods to Model Markets
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The Relationship between Consumer Shopping Stress and Purchase Abandonment in Task-Oriented and Recreation-Oriented Consumers

Authors
Carmen-Maria Albrecht, Stefan Hattula, and Donald Lehmann
Date
January 1, 2017
Format
Journal Article
Journal
Journal of the Academy of Marketing Science

Shopping is sometimes a source of stress, leading to avoidance coping behavior by consumers. Prior research suggests that store-induced stress makes shopping an adverse experience and thus negatively affects consumers' purchase likelihood. We propose that consumers' response to shopping stress depends on their motivational orientation. The greater the in-store stress, the more likely task-oriented consumers are to abandon the trip without making purchases. However, recreation-oriented consumers will be, up to a point, less likely to end the trip.

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Can a Toy Encourage Lower Calorie Meal Bundle Selection in Children? A Field Experiment on the Reinforcing Effects of Toys on Food Choice

Authors
Martin Reimann and Kristen Lane
Date
January 1, 2017
Format
Journal Article
Journal
PLOS ONE
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Ethics in the Anthropology of Business

Authors
Timothy de Waal Malefyt and Robert Morais
Date
January 1, 2017
Format
Book
Publisher
Routledge

Ethics in business is a major topic both in the social sciences and in business itself. Anthropologists, long attendant to the intersection of ethics and practice, are particularly well suited to offer vital insights on the subject.

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