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Consumer Behavior

See the latest research, articles and faculty on the Consumer Behavior Area of Expertise at Columbia Business School.

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Latest on Consumer Behavior

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Consumer Behavior Faculty

CBS Faculty Research on Consumer Behavior

Consumer Behavior and Y2K

Authors
Donald Lehmann
Date
January 1, 1999
Format
Journal Article
Journal
Journal of Marketing

Different theories, areas of substantive interest, and methods are needed to prevent consumer behavior from becoming increasingly isolated and of marginal relevance in market research. More progress will be made by focusing on relatively underresearched areas, such as: 1. focus on time, 2. the adaptive consumer, and 3. relevant dependent variables. Avenues for substantive focus include: 1. important decisions, 2. not just price and advertising, and 3. the impact of major events. Issues that arise with respect to the methods used to study consumer behavior include: 1.

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Negotiated Versus Cost-Based Transfer Pricing

Authors
Tim Baldenius, Stefan Reichelstein, and Savita Sahay
Date
January 1, 1999
Format
Journal Article
Journal
Review of Accounting Studies

This paper studies an incomplete contracting model to compare the effectiveness of alternative transfer pricing mechanisms. Transfer pricing serves the dual purpose of guiding intracompany transfers and providing incentives for upfront investments at the divisional level. When transfer prices are determined through negotiation, divisional managers will have insufficient investment incentives due to "hold-up" problems. While cost-based transfer pricing can avoid such "hold-ups", it does suffer from distortions in intracompany transfers.

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On the relationship between inventory costs and variety benefits in retail assortments

Authors
Garrett van Ryzin and Siddharth Mahajan
Date
January 1, 1999
Format
Journal Article
Journal
Management Science

Consider a category of product variants distinguished by some attribute such as color or flavor. A retailer must construct an assortment for the category, i.e., select a subset variants to stock and determine purchase quantities for each offered variant. We analyze this problem using a multinomial logit model to describe the consumer choice process and a newsboy model to represent the retailer's inventory cost. We show that the optimal assortment has a simple structure and provide insights on how various factors affect the optimal level of assortment variety.

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Retail inventories and consumer choice

Authors
Siddharth Mahajan and Garrett van Ryzin
Date
January 1, 1999
Format
Chapter
Book
Quantitative Models for Supply Chain Management
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Time-partitioning heuristics: Application to one warehouse, multiitem, multiretailer lot-sizing problems

Authors
Awi Federgruen and Michal Tzur
Date
January 1, 1999
Format
Journal Article
Journal
Naval Research Logistics

We describe effective time partitioning heuristics for dynamic lot-sizing problems in multiitem and multilocation production/distribution systems. In a time-partitioning heuristic, the complete horizon of (say) N periods, is partitioned into smaller intervals. An instance of the problem is solved, to optimality, on each of these intervals, and the resulting solution coalesced into a solution for the complete horizon. The intervals are selected to be of a size which permits the use of exact and effective solution methods (e.g., branch-and-bound methods).

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The benefits of design for postponement

Authors
Yossi Aviv and Awi Federgruen
Date
January 1, 1999
Format
Chapter
Book
Quantitative Models for Supply Chain Management

In this chapter, we provide a survey of analytical models which can be used to assess the benefits and costs associated with delayed product differentiation in a large variety of settings.

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Combined pricing and inventory control under uncertainty

Authors
Awi Federgruen and Aliza Heching
Date
January 1, 1999
Format
Journal Article
Journal
Operations Research

This paper addresses the simultaneous determination of pricing and inventory replenishment strategies in the face of demand uncertainty. More specifically, we analyze the following single item, periodic review model. Demands in consecutive periods are independent, but their distributions depend on the item's price in accordance with general stochastic demand functions. The price charged in any given period can be specified dynamically as a function of the state of the system. A replenishment order may be placed at the beginning of some or all of the periods. Stockouts are fully backlogged.

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Modeling Episode-Specific Satisfaction Judgments in Extended Service Transactions: A Random Coefficient Approach

Authors
L. Dube, Kamel Jedidi, and Asim Ansari
Date
January 1, 1999
Format
Working Paper
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Designing the Next Study for Maximum Impact

Authors
John Farley, Donald Lehmann, and Lane Mann
Date
November 1, 1998
Format
Journal Article
Journal
Journal of Marketing Research

Generalized knowledge comes from cumulating results across studies, a process known as meta-analysis. Efficiently increasing generalized knowledge in a defined area-estimates of price or advertising, for example-is one important goal for research. Because (1) most meta-analyses are based on highly inefficient and unbalanced natural experiments or designs and (2) additional studies are costly, carefully selecting the next study is important.

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