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Decision Making & Negotiations

See the latest research, articles and faculty on the Decision Making & Negotiations Area of Expertise at Columbia Business School.

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Decision Making & Negotiations

Decision Making & Negotiations Research

Price Competition under Subsidization: Applications to Medicare Reform

Authors
Awi Federgruen and Lijian Lu
Date
February 6, 2013
Format
Working Paper

We consider price competition models for oligopolistic markets, in which a significant part of the product or service price is paid by a third party, as a subsidy. The consumer is, therefore, impacted by the net price, defined as the difference between the nominal price and the subsidy, while the firms earn the full nominal price, partially paid by the subsidizing third party and the remainder by the consumer.

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Organizational Learning and CRM Success: A Model for Linking Organizational Practices, Customer Data Quality, and Performance

Authors
James Peltier, Debra Zahay, and Donald Lehmann
Date
February 1, 2013
Format
Journal Article
Journal
Journal of Interactive Marketing

A high quality customer database is a cornerstone of successful interactive marketing strategies and tactics. Based on the notion that customer data quality is not only a technical but also an organizational problem, this study develops and tests an organizational learning framework of the relationship between organizational processes, customer data quality and firm performance. The findings show that high quality customer data impact both customer and business performance and that the most important driver of customer data quality comes from the executive suite.

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The Dynamics of Optimal Risk Sharing

Authors
Patrick Bolton and Christopher Harris
Date
January 1, 2013
Format
Working Paper

We study a dynamic-contracting problem involving risk sharing between two parties — the Proposer and the Responder — who invest in a risky asset until an exogenous but random termination time. In any time period they must invest all their wealth in the risky asset, but they can share the underlying investment and termination risk. When the project ends they consume their final accumulated wealth. The Proposer and the Responder have constant relative risk aversion R and r respectively, with R > r > 0.

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Dynamic Experiments for Estimating Preferences: An Adaptive Method of Eliciting Time and Risk Parameters

Authors
Olivier Toubia, Eric Johnson, Theodoros Evgeniou, and Philippe Delquie
Date
January 1, 2013
Format
Journal Article
Journal
Management Science

We present a method that dynamically designs elicitation questions for estimating preferences, focusing on the parameters of cumulative prospect theory and time discounting models. Typically these parameters are elicited by presenting decision makers with a series of choices between alternatives, gambles or delayed payments. The method dynamically (i.e., adaptively) designs such choices to optimize the information provided by each choice, while leveraging the distribution of the parameters across decision makers (heterogeneity) and capturing response error.

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Valuing Private Equity

Authors
Neng Wang and Jinqiang Yang
Date
January 1, 2013
Format
Working Paper

We develop a dynamic valuation model of private equity (PE) investments by solving the portfolio-choice problem for a risk-averse investor (LP), who invests in a PE fund, managed by a general partner (GP). Key features are illiquidity, leverage, GP value-adding skills (alpha), and compensation, including management fees and carried interest. We find that the costs of management fees, carried interest, and illiquidity are high, and the GP needs to generate substantial value to cover these costs. Leverage substantially reduces these costs.

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Pre-Disclosure Accumulations by Activist Investors: Evidence and Policy

Authors
Lucian Bebchuk, Alon Brav, Robert Jackson, Jr., and Wei Jiang
Date
January 1, 2013
Format
Journal Article
Journal
The Journal of Corporation Law

The SEC is currently considering a rulemaking petition requesting that the Commission shorten the ten-day window, established by Section 13(d) of the Williams Act, within which investors must publicly disclose purchases of a 5% or greater stake in public companies. In this Article, we provide the first systematic empirical evidence on these disclosures and find that several of the petition's factual premises are not consistent with the evidence.

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Managerial Decision Making in Customer Management: Adaptive, Fast and Frugal?

Authors
Johannes Bauer, Philipp Schmitt, Vicki Morwitz, and Russell Winer
Date
January 1, 2013
Format
Journal Article
Journal
Journal of the Academy of Marketing Science

While customer management has become a top priority for practitioners and academics, little is known about how managers actually make customer management decisions. Our study addresses this gap and uses the adaptive decision maker as well as the fast and frugal heuristics frameworks to gain a better understanding of managerial decision making. Using the process-tracing tool MouselabWEB, we presented sales managers in retail banking with three typical customer management prediction tasks.

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The Interplay of Health Claims and Taste Importance on Food Consumption and Self-Reported Satiety

Authors
Maya Vadiveloo, Vicki Morwitz, and Pierre Chandon
Date
January 1, 2013
Format
Journal Article
Journal
Appetite

Research has shown that subtle health claims used by food marketers influence pre-intake expectations, but no study has examined how they influence individuals' post-consumption experience of satiety after a complete meal and how this varies according to the value placed on food taste. In two experiments, we assess how labeling a pasta salad as "healthy" or "hearty" influences self-reported satiety, consumption volume, and subsequent consumption of another food.

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Malleable Conjoint Partworths: How the Breadth of Response Scales Alters Price Sensitivity

Authors
Amitav Chakravarti, Andrew Grenville, Vicki Morwitz, Jane Tang, and Gulden Ulkumen
Date
January 1, 2013
Format
Journal Article
Journal
Journal of Consumer Psychology

In one laboratory study and one field study conducted with a large, representative sample of respondents, we show that seemingly innocuous questions that precede a conjoint task, such as demographic and usage-related screening questions can alter the price sensitivities recovered from the main conjoint task. The findings demonstrate that whether these prior questions use broad response categories (i.e., few scale points) or narrow response categories (i.e., many scale points) systematically influences consumers' price sensitivity in a CBC (Choice Based Conjoint) study.

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