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ITG Alerts Archive

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Accessing IT Support

Browse Knowledge Base in Service-Now  Manage Cases/Requests in Service-Now 

The ITG office will close from 6:00 PM on Fri., May 22, 2026 for Memorial Day. Normal hours will resume on Tue., May 26, 2026.

Student Support (Summer Break):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Sat: 9 a.m. to 5 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support

Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]

Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]

Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]

View By
  • Alert

    CBS Drupal Websites Maintenance *Required Downtime*

    May 8, 2023 - 6:00 PM

    May 8, 2023 - 9:00 PM

  • Alert

    CampusGroups Notification Delays *Resolved*

    April 14, 2023 - 3:00 PM

    April 14, 2023 - 10:00 PM

  • Alert

    CampusGroups Outage *Resolved*

    February 8, 2023 - 10:30 AM

    February 8, 2023 - 12:30 PM

  • Alert

    Lionmail Service Issue *Resolved*

    December 16, 2022 - 3:00 PM

    December 16, 2022 - 8:00 PM

  • Alert

    CampusGroups Outage *Resolved*

    October 27, 2022 - 10:00 AM

    October 27, 2022 - 11:00 AM

  • Alert

    Canvas Service Interruption *Resolved*

    September 21, 2022 - 2:00 PM

    September 21, 2022 - 2:45 PM

  • Alert

    Room Booking Issue

    September 12, 2022 - 11:30 AM

    September 16, 2022 - 11:30 AM

  • Alert

    CBS Hosted Services Disruptions*Resolved*

    September 7, 2022 - 11:30 AM

    September 7, 2022 - 12:00 PM

  • Alert

    CBS Hosted Services Disruptions*Resolved*

    September 7, 2022 - 11:30 AM

    September 7, 2022 - 12:00 PM

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