Browse Knowledge Base in Service-Now Manage Cases/Requests in Service-Now
The ITG office will close from 6:00 PM on Fri., May 22, 2026 for Memorial Day. Normal hours will resume on Tue., May 26, 2026.
Student Support (Summer Break):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Sat: 9 a.m. to 5 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support
Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]
Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]
Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]
Outage
May 7, 2026 - 4:00 PM
May 8, 2026 - 10:30 AM
Alert
March 31, 2026 - 11:15 AM
March 31, 2026 - 1:30 PM
Outage
March 25, 2026 - 10:45 AM
March 25, 2026 - 12:40 PM
Outage
February 23, 2026 - 10:00 AM
February 23, 2026 - 12:51 PM
Outage
February 4, 2026 - 10:30 AM
February 4, 2026 - 2:45 PM
Outage
January 29, 2026 - 9:30 AM
January 29, 2026 - 10:30 AM
Outage
January 22, 2026 - 3:29 PM
January 22, 2026 - 1:23 AM
Alert
January 9, 2026 - 9:30 AM
January 9, 2026 - 11:00 AM
Alert
November 21, 2025 - 8:06 AM
December 1, 2025 - 12:00 PM