Browse Knowledge Base in Service-Now Manage Cases/Requests in Service-Now
The ITG office will close from 6:00 PM on Fri., May 22, 2026 for Memorial Day. Normal hours will resume on Tue., May 26, 2026.
Student Support (Summer Break):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Sat: 9 a.m. to 5 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support
Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]
Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]
Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]
Alert
July 28, 2025 - 10:30 AM
July 28, 2025 - 12:30 PM
Outage
July 14, 2025 - 9:30 AM
July 14, 2025 - 11:00 AM
Alert
June 30, 2025 - 11:15 PM
July 2, 2025 - 10:00 PM
Outage
June 24, 2025 - 3:00 AM
June 27, 2025 - 9:30 AM
Planned Maintenance
June 23, 2025 - 4:00 PM
June 23, 2025 - 6:00 PM
Alert
June 18, 2025 - 2:45 PM
June 18, 2025 - 3:40 PM
Alert
June 17, 2025 - 11:05 AM
June 17, 2025 - 1:45 PM
Alert
June 13, 2025 - 2:30 PM
June 13, 2025 - 4:30 PM
Outage
June 13, 2025 - 10:20 AM
June 13, 2025 - 10:50 AM