Browse Knowledge Base in Service-Now Manage Cases/Requests in Service-Now
The ITG office will close from 6:00 PM on Fri., May 22, 2026 for Memorial Day. Normal hours will resume on Tue., May 26, 2026.
Student Support (Summer Break):
Geffen Hall 460:
Mon - Fri: 8 a.m. - 6 p.m.
Kravis Hall 401:
Mon - Sat: 9 a.m. to 5 p.m.
Note: Saturday, please call to determine which desk is open.
Sun: Remote support available 9 a.m. to 5 p.m. for EMBA classes.
212-854-3730
[email protected]
Slack: #itg_student_support
Multimedia/Classroom Support:
Mon - Fri: 8 a.m. - 6:30 p.m.
Sat: 8 a.m. - 4 p.m. (during EMBA classes or by request)
Sun: By request only
212-854-3695
Emergency AV Support: 212-854-6094
[email protected]
Faculty Support:
Mon - Fri: 8:30 a.m. - 6 p.m.
212-854-6097
[email protected]
Administrative Support:
Mon - Fri: 9 a.m. - 5 p.m.
212-854-2960
[email protected]
Alert
November 19, 2025 - 10:00 AM
November 19, 2025 - 11:00 AM
Outage
November 18, 2025 - 7:00 AM
November 18, 2025 - 9:42 AM
Alert
November 17, 2025 - 11:00 AM
November 18, 2025 - 12:20 PM
Alert
November 12, 2025 - 1:02 PM
November 12, 2025 - 4:47 PM
Outage
October 20, 2025 - 5:00 AM
October 20, 2025 - 6:12 PM
Outage
September 30, 2025 - 12:15 PM
September 30, 2025 - 1:25 PM
Alert
September 23, 2025 - 8:00 AM
September 23, 2025 - 10:45 AM
Alert
September 18, 2025 - 8:00 AM
September 18, 2025 - 8:50 AM
Outage
September 17, 2025 - 12:02 PM
September 17, 2025 - 12:36 PM