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Consumer Behavior

See the latest research, articles and faculty on the Consumer Behavior Area of Expertise at Columbia Business School.

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Latest on Consumer Behavior

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Consumer Behavior Faculty

CBS Faculty Research on Consumer Behavior

Egocentric Categorization and Product Judgment: Seeing Your Traits in What You Own (and Their Opposite in What You Don't)

Authors
Liad Weiss and Gita Johar
Date
January 1, 2013
Format
Journal Article
Journal
Journal of Consumer Research

Previous research finds that consumers classify in-group (but not out-group) members as integral to their social-self. The present research is the first to propose and find that consumers also classify owned (but not unowned) objects as integral to their personal-self (Experiment 1).

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Consumer Experience and Experiential Marketing: A Critical Review

Authors
Bernd Schmitt and Lia Zarantonello
Date
January 1, 2013
Format
Journal Article
Journal
Review of Marketing Research

This chapter provides a critical review of the emerging field of consumer experience and experiential marketing.

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Heterogeneous Time Preferences within the Household

Authors
Andrew Hertzberg
Date
January 1, 2013
Format
Working Paper

Substantial evidence suggests that discount factors vary significantly between individuals and that this variation exists between members of the same household. This paper introduces a model of consumption and savings in which household members discount the utility from their future consumption at different rates. Each period household members bargain efficiently over their consumption and saving choices.

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Bicultural self-defense in consumer contexts: Self-protection motives are the basis for contrast versus assimilation to cultural cues

Authors
Aurelia Mok and Michael Morris
Date
January 1, 2013
Format
Journal Article
Journal
Journal of Consumer Psychology

Studies of social judgment found that the way bicultural individuals respond to cultural cues depends on their cultural identity structure. Biculturals differ in the degree to which they represent their two cultural identities as integrated (vs. nonintegrated), which is assessed as high (vs. low) bicultural identity integration (BII), respectively. High BII individuals assimilate to cultural cues, yet low BII individuals contrast to these cues. The current studies reveal that this dynamic extends to consumer behavior and elucidate the underlying psychological mechanism.

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Univariate Versus Bivariate Strong Independence

Authors
Larry Selden
Date
January 1, 2013
Format
Working Paper

As noted by Samuelson in his introduction of the Strong Independence axiom, essentially the same set of axioms rationalize an Expected Utility representation of preferences over lotteries with (i) a scalar payoff such as money and (ii) vector payoffs such as quantities of different commodities. Assume a two-good setting, where an individual's preferences satisfy the Strong Independence axiom for lotteries paying off quantities of each good separately.

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Consumers' Trust in Feelings as Information

Authors
Tamar Avnet, Michel Tuan Pham, and Andrew T. Stephen
Date
December 1, 2012
Format
Journal Article
Journal
Journal of Consumer Research

The diagnosticity of feelings in judgment depends not only on their representativeness and relevance, but also on people's trust in their feelings in general. Trust in feelings is the degree to which individuals believe that their feelings generally point toward the "right" direction in judgments and decisions.

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Dynamic Learning in Behavioral Games: A Hidden Markov Mixture of Experts Approach

Authors
Asim Ansari, Ricardo Montoya, and Oded Netzer
Date
December 1, 2012
Format
Journal Article
Journal
Quantitative Marketing and Economics

Over the course of a repeated game, players often exhibit learning in selecting their best response. Research in economics and marketing has identified two key types of learning rules: belief and reinforcement. It has been shown that players use either one of these learning rules or a combination of them, as in the Experience-Weighted Attraction (EWA) model. Accounting for such learning may help in understanding and predicting the outcomes of games.

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Knowledge Creation in Consumer Research: Multiple Routes, Multiple Criteria

Authors
John Lynch, Joseph Alba, Aradhna Krishna, Vicki Morwitz, and Zeynep Gurhan
Date
October 1, 2012
Format
Journal Article
Journal
Journal of Consumer Psychology

The modal scientific approach in consumer research is to deduce hypotheses from existing theory about relationships between theoretic constructs, test those relationships experimentally, and then show “process” evidence via moderation and mediation. This approach has its advantages, but other styles of research also have much to offer. We distinguish among alternative research styles in terms of their philosophical orientation (theory-driven vs. phenomenon-driven) and their intended contribution (understanding a substantive phenomenon vs. building or expanding theory).

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State Dependence Effects in Surveys

Authors
Martijn De Jong, Donald Lehmann, and Oded Netzer
Date
October 1, 2012
Format
Journal Article
Journal
Marketing Science

In recent years academic research has focused on understanding and modeling the survey response process. This paper examines an understudied systematic response tendency in surveys: the extent to which observed responses are subject to state dependence, i.e., response carryover from one item to another independent of specific item content. We develop a statistical model that simultaneously accounts for state dependence, item content, and scale usage heterogeneity.

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