The Deming Center, New York Presbyterian and Columbia University Medical Center have co-sponsored a conference in healthcare to promote operational excellence practices within the industry. Entitled “Best Practices and Challenges for Operational Excellence in Healthcare”, the conference was held last September 23, 2013, at Faculty House and attracted a total of 12 speakers and 84 participants.
The key topics for discussion included, among others, technology challenges in order to improve healthcare outcomes, institutionalization of change (setting the culture to make it happen) and operational excellence (presentation of some successful examples).
Keynote speakers included:
- Brent James
Chief Quality Officer, Intermountain Healthcare - David Bates
SVP for Quality and Safety and Chief Quality Officer, Brigham and Women’s Hospital - Jan de Witte
President and CEO, Healthcare IT and Performance Solutions, GE Healthcare - Dan Pelino
General Manager, Global Healthcare and Life Sciences Industry, IBM Corporation - Delos Cosgrove
President and CEO, Cleveland Clinic - Kevin Tabb
President and CEO, Beth Israel Deaconess Medical Center