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Strategy

See the latest research, articles and faculty on the Strategy Area of Expertise at Columbia Business School.

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Strategy Faculty

CBS Faculty Research on Strategy

Price competition under multinomial logit demand functions with random coefficients

Authors
Awi Federgruen, Gad Allon, and Margaret Pierson
Date
February 11, 2010
Format
Working Paper

In this paper, we postulate a general class of price competition models with Mixed Multi Nomial Logit demand functions under affine cost functions. We characterize the equilibrium behavior of this class of models starting with the case where each product in the market is sold by a separate, independent firm. Here we identify a natural upper bound for the price levels.

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Albert Heijn: Price War among Retailers

Authors
Wouter Dessein and Remmelt De Jong
Date
February 8, 2010
Format
Case Study
Publisher
CaseWorks

In October 2003, leading Dutch supermarket chain Albert Heijn slashed prices up to 30% on more than 1,000 items to counter a loss in market share caused by consumer perception of high prices. AH continued the strategy for the ensuing three years, forcing competing supermarkets to match the markdowns or risk customer defections. Game theory adherents and analysts questioned the strategy, noting price wars often jeopardize profits of both individual companies and their industries.

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Competing with Customer Value Added

Authors
Don Sexton
Date
February 1, 2010
Format
Journal Article
Journal
Effective Executive

This article explains how the metric, Customer Value Added (CVA), can be applied to develop effective marketing and branding strategies. Strategies that are successful against competitors should focus on creating CVA that is greater than those produced by competitors. To do so, one must first regularly measure and monitor CVA by examining its components, perceived value and variable costs per unit. Next, one must develop strategies and tactics to increase CVA effectively and efficiently. In the long run, the organization that succeeds in achieving and maintaining the highest CVA wins.

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Marketing Metrics

Authors
Donald Lehmann
Date
February 1, 2010
Format
Chapter
Book
Wiley International Encyclopedia of Marketing
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What's Your Marketing ROI?

Authors
Don Sexton
Date
January 10, 2010
Format
Journal Article
Journal
Strategic Marketing

Why companies have had difficulties determining marketing ROI and how they should approach evaluating marketing ROI. (Reprinted from Columbia Ideas at Work, "Many Happy Returns on Marketing," 8/31/2009, pp. 1-2.)

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Collateral Values by Asset Class: Evidence from Primary Securities Dealers

Authors
Leonardo Bartolini, Spence Hilton, M. Suresh Sundaresan, and Chris Tonneti
Date
January 1, 2010
Format
Journal Article
Journal
The Review of Financial Studies

Using data on repurchase agreements by primary securities dealers, we show that three classes of securities (Treasury securities, securities issued by government-sponsored agencies, and mortgage-backed securities) can be formally ranked in terms of their collateral values in the general collateral (GC) market.

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Social Connectivity, Opinion Leadership, and Diffusion

Authors
Jacob Goldenberg, Sangman Han, and Donald Lehmann
Date
January 1, 2010
Format
Chapter
Book
The Connected Customer
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Revenue Management with Strategic Customers: Last-Minute Selling and Opaque Selling

Authors
Kinshuk Jerath, Serguei Netessine, and Senthil Veeraraghavan
Date
January 1, 2010
Format
Journal Article
Journal
Management Science

Companies in a variety of industries (e.g., airlines, hotels, theaters) often use last-minute sales to dispose of unsold capacity. Although this may generate incremental revenues in the short term, the long-term consequences of such a strategy are not immediately obvious: More discounted last-minute tickets may lead to more consumers anticipating the discount and delaying the purchase rather than buying at the regular (higher) prices, hence potentially reducing revenues for the company.

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New Product Development

Authors
Olivier Toubia
Date
January 1, 2010
Format
Chapter
Book
The Handbook of Technology Management, vol. 1

We review a selected set of tools and frameworks for customer-centric new product development. We structure our review around the typical steps of the new product development process: opportunity identification, idea generation, design, testing, and launch. The list of topics addressed in this chapter is by no means exhaustive. We focus on topics which tend to be more recent and to present opportunities for further development and research.

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