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Marketing

See the latest research, articles and faculty on the Marketing Area of Expertise at Columbia Business School.

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Latest on Marketing

Economics and Policy
Date
June 15, 2023
Professor Shivaram Rajgopal
Economics and Policy

Three CBS Professors Share Their Expertise in Washington, D.C., Congressional Testimonies

Professors Vicki Morwitz, Shivaram Rajgopal, and Jesse Schreger shared their insights on topics ranging from international financial institutions to ESG compliance and junk fees.
  • Read more about Three CBS Professors Share Their Expertise in Washington, D.C., Congressional Testimonies about Three CBS Professors Share Their Expertise in Washington, D.C., Congressional Testimonies
Energy, Marketing, Operations, Social Enterprise, Strategy
Date
April 17, 2023
Recycling image of various plastic containers
Energy, Marketing, Operations, Social Enterprise, Strategy

Recycle Me: New Study Shows Humanizing Products Helps Consumers Recycle More

Columbia Business School Study Reveals that Giving Products a Human Characteristic Makes Consumers More Likely to Recycle Them
  • Read more about Recycle Me: New Study Shows Humanizing Products Helps Consumers Recycle More about Recycle Me: New Study Shows Humanizing Products Helps Consumers Recycle More
Marketing, Marketplace
Date
July 28, 2020
People walking with shopping bags
Marketing, Marketplace

The Marketplace for Consumer Attention

It's time to recast antitrust laws for the new consumer marketplace, says Chazen Senior Scholar Andrea Prat.
  • Read more about The Marketplace for Consumer Attention about The Marketplace for Consumer Attention
Marketing, Marketplace
Date
February 24, 2020
A blue Ikea bag for $1.29 and a blue leather bag for $2,145.
Marketing, Marketplace

Why 'Downscale' Items Signal High Status

As luxury styles become more accessible, wealthy consumers are drawn to upscale versions of 'low culture' fashion and food.
  • Read more about Why 'Downscale' Items Signal High Status about Why 'Downscale' Items Signal High Status
Business and Society, Entrepreneurship, Leadership, Marketing
Date
February 24, 2020
Pauline Brown
Business and Society, Entrepreneurship, Leadership, Marketing

Pauline Brown on “The Other AI” That Will Transform Business

BRITE ’20 speaker and former Chairman of LVMH N.A. teaches that Aesthetic Intelligence, or “The Other AI,” is key to sustaining long-term competitive advantage in any type of business.
  • Read more about Pauline Brown on “The Other AI” That Will Transform Business about Pauline Brown on “The Other AI” That Will Transform Business
Data/Big Data, Marketing
Date
January 23, 2020
A man in a room full of a computer screens, staring at a screen.
Data/Big Data, Marketing

Understanding the Nuances of Big Data

From strategy to political engagement, there are plenty of benefits to personalized marketing.
  • Read more about Understanding the Nuances of Big Data about Understanding the Nuances of Big Data
Business and Society, Entrepreneurial Leadership, Healthcare, Marketing
Date
January 22, 2020
Norman de Greve
Business and Society, Entrepreneurial Leadership, Healthcare, Marketing

Norman de Greve: From Purpose to Action

For Norman de Greve, (Chief Marketing Officer, CVS Health; BRITE ’20 Speaker), staying true to CVS Health’s brand purpose has had a significant impact on business as usual.
  • Read more about Norman de Greve: From Purpose to Action about Norman de Greve: From Purpose to Action
Marketing
Date
December 23, 2019
A retail sales display with women's shoes and purses.
Marketing

Numbers Affect Customers in Countless Ways

From prices to user ratings, numbers influence how we shop.
  • Read more about Numbers Affect Customers in Countless Ways about Numbers Affect Customers in Countless Ways

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Marketing Faculty

CBS Faculty Research on Marketing

Mining Consumer Minds: Downstream Consequences of Host Motivations for Home Sharing Platforms

Authors
Jaeyeon Chung, Gita Johar, Yanyan Li, Oded Netzer, and Matthew Pearson
Date
February 1, 2022
Format
Journal Article
Journal
Journal of Consumer Research

This research sheds light on consumer motivations for participating in the sharing economy and examines downstream consequences of the uncovered motivations.

Read More about Mining Consumer Minds: Downstream Consequences of Host Motivations for Home Sharing Platforms

Helping Me See the Whole Picture: How Using a Paper versus Mobile Calendar Influences Consumer Planning and Plan Fulfillment

Authors
Yanliu Huang, Zhen Yang, and Vicki Morwitz
Date
Forthcoming
Format
Newspaper/Magazine Article
Publication
Journal of Consumer Psychology
Read More about Helping Me See the Whole Picture: How Using a Paper versus Mobile Calendar Influences Consumer Planning and Plan Fulfillment

Embarrassed by Calories: Joint Effect of Calorie Posting and Social Context

Authors
Melis Ceylon, Nilufer Aydinoglu, and Vicki Morwitz
Date
January 1, 2022
Format
Journal Article
Journal
Journal of the Association for Consumer Research

This research investigates the joint effect of calorie posting and social context on consumers’ food choices and embarrassment. We hypothesize and demonstrate that posting calorie information on a menu becomes more effective in reducing the total calorie of meal orders when the food is ordered in public (vs. in private).

Read More about Embarrassed by Calories: Joint Effect of Calorie Posting and Social Context

Advance Care Plans: Planning for Critical Healthcare Decisions

Authors
Simona Botti, Nazli Gurdamar, and Vicki Morwitz
Date
January 1, 2022
Format
Journal Article
Journal
Journal of the Association for Consumer Research
Read More about Advance Care Plans: Planning for Critical Healthcare Decisions

Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design

Authors
Ryan Dew
Date
December 28, 2021
Format
Journal Article
Journal
Marketing Science
Read More about Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design

The Power of Brand Selfies

Authors
Jochen Hartmann, Mark Heitmann, Christina Schamp, and Oded Netzer
Date
December 1, 2021
Format
Journal Article
Journal
Journal of Marketing Research

Smartphones have made it nearly effortless to share images of branded experiences. This research classifies social media brand imagery and studies user response. Aside from packshots (standalone product images), two types of brand-related selfie images appear online: consumer selfies (featuring brands and consumers’ faces) and an emerging phenomenon the authors term “brand selfies” (invisible consumers holding a branded product).

Read More about The Power of Brand Selfies

The Elements of Choice: Why the Way We Decide Matters

Authors
Eric Johnson
Date
October 12, 2021
Format
Book
Publisher
Riverhead Books

Plenty of books dwell on the faults in our decision-making or offer advice on how to make better choices. The Elements of Choice goes one step further and explains how we can design better end-to-end decision-making processes. Going well beyond the familiar concepts of nudges and defaults, Eric J. Johnson offers a comprehensive, systematic guide to creating effective choice architectures, the environments in which decisions are made.

Read More about The Elements of Choice: Why the Way We Decide Matters

Consumption Ideology

Authors
Bernd Schmitt, Joško Brakus, and Alessandro Biraglia
Date
August 27, 2021
Format
Journal Article
Journal
Journal of Consumer Research

Ideology plays a central role in consumer decisions, actions, and practices. While there have been numerous studies of ideological formations in specific consumption contexts, an integrative theoretical framework on consumption ideology has been missing. The theoretical framework presented in this article integrates systemic, social group, and social reality perspectives from social theory with prior consumer research to conceptualize consumption ideology as ideas and ideals that are related to consumerism and manifested in consumer behavior.

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Do Nudges Reduce Disparities? Choice Architecture Compensates for Low Consumer Knowledge.

Authors
Kellen Mrkva, Nathaniel Posner, Crystal Reeck, and Eric Johnson
Date
July 1, 2021
Format
Journal Article
Journal
Journal of Marketing

Choice architecture tools, commonly known as nudges, powerfully impact decisions and can improve welfare. Yet it is unclear who is most impacted by nudges. If nudge effects are moderated by socioeconomic status (SES), these differential effects could increase or decrease disparities across consumers. Using field data and several preregistered studies, the authors demonstrate that consumers with lower SES, domain knowledge, and numerical ability are impacted more by a wide variety of nudges.

Read More about Do Nudges Reduce Disparities? Choice Architecture Compensates for Low Consumer Knowledge.

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