Latest on Marketing
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Recycle Me: New Study Shows Humanizing Products Helps Consumers Recycle More
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The Marketplace for Consumer Attention
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Why 'Downscale' Items Signal High Status
Pauline Brown on “The Other AI” That Will Transform Business
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Understanding the Nuances of Big Data
Norman de Greve: From Purpose to Action
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Numbers Affect Customers in Countless Ways
Marketing Faculty
CBS Faculty Research on Marketing
Mining Consumer Minds: Downstream Consequences of Host Motivations for Home Sharing Platforms
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- February 1, 2022
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Journal Article
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- Journal of Consumer Research
This research sheds light on consumer motivations for participating in the sharing economy and examines downstream consequences of the uncovered motivations.
Helping Me See the Whole Picture: How Using a Paper versus Mobile Calendar Influences Consumer Planning and Plan Fulfillment
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- Forthcoming
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Newspaper/Magazine Article
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- Journal of Consumer Psychology
Embarrassed by Calories: Joint Effect of Calorie Posting and Social Context
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- January 1, 2022
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Journal Article
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- Journal of the Association for Consumer Research
This research investigates the joint effect of calorie posting and social context on consumers’ food choices and embarrassment. We hypothesize and demonstrate that posting calorie information on a menu becomes more effective in reducing the total calorie of meal orders when the food is ordered in public (vs. in private).
Advance Care Plans: Planning for Critical Healthcare Decisions
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- January 1, 2022
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Journal Article
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- Journal of the Association for Consumer Research
Letting Logos Speak: Leveraging Multiview Representation Learning for Data-Driven Branding and Logo Design
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Ryan Dew
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- December 28, 2021
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Journal Article
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- Marketing Science
The Power of Brand Selfies
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- December 1, 2021
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Journal Article
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- Journal of Marketing Research
Smartphones have made it nearly effortless to share images of branded experiences. This research classifies social media brand imagery and studies user response. Aside from packshots (standalone product images), two types of brand-related selfie images appear online: consumer selfies (featuring brands and consumers’ faces) and an emerging phenomenon the authors term “brand selfies” (invisible consumers holding a branded product).
The Elements of Choice: Why the Way We Decide Matters
Plenty of books dwell on the faults in our decision-making or offer advice on how to make better choices. The Elements of Choice goes one step further and explains how we can design better end-to-end decision-making processes. Going well beyond the familiar concepts of nudges and defaults, Eric J. Johnson offers a comprehensive, systematic guide to creating effective choice architectures, the environments in which decisions are made.
Consumption Ideology
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- August 27, 2021
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Journal Article
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- Journal of Consumer Research
Ideology plays a central role in consumer decisions, actions, and practices. While there have been numerous studies of ideological formations in specific consumption contexts, an integrative theoretical framework on consumption ideology has been missing. The theoretical framework presented in this article integrates systemic, social group, and social reality perspectives from social theory with prior consumer research to conceptualize consumption ideology as ideas and ideals that are related to consumerism and manifested in consumer behavior.
Do Nudges Reduce Disparities? Choice Architecture Compensates for Low Consumer Knowledge.
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- July 1, 2021
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Journal Article
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- Journal of Marketing
Choice architecture tools, commonly known as nudges, powerfully impact decisions and can improve welfare. Yet it is unclear who is most impacted by nudges. If nudge effects are moderated by socioeconomic status (SES), these differential effects could increase or decrease disparities across consumers. Using field data and several preregistered studies, the authors demonstrate that consumers with lower SES, domain knowledge, and numerical ability are impacted more by a wide variety of nudges.